Dick Hannah Volkswagen Portland Auto Repair Service

I was treated so kindly and with care. Thank you I will be back

Very good experience!

Very respectful and helpful. Surprised I got my car back so quickly. Thanks

Professional customer service. Very friendly and accommodating while I waited for my vehicle. Thank you.

The Hanna Portland team is awesome. The Vancouver Hanna team ****. That's why even though I live in Vancouver I do business with the Portland store.

Miguel Gutierrez gave impeccable customer service! Friendly and knowledgeable! Checked in and made sure to let me know if I had any questions to let him know. He made my experience awesome! Thank you so much Miguel!

She was great but my car isn’t fixed. I have to come back in again.

Thanks for being so helpful!!!!

I went in to get my ac services and my 20000 mile oil change. I dropped off the car at 9:45 and was told I would be getting a phone call at 2 with an update. I ended up calling at about 2:30 and was told that my ac/heat were working perfectly and unless I wanted to leave my car overnight there wasn’t anything else they could do. The ac/heat system still do not work at all. I’ll have it on ac with the ac button on and it blows hot are. I had to drive home with the windows down because I was so hot, even with the ac/heat turned off. I live far away and drive far to get my car serviced at a dealership since my family has a vw dealership in Texas and I lease my cars through my brother. I’ve never had a bad experience at here but it was pretty frustrating to be told that I was wrong and nothing was wrong with my car when it’s definitely not working properly. I feel like I will be forced to go back but I’m not looking forward to it.

Usually when I take my car in to be serviced; when it is returned it has been vacuumed and the outside has been washed.

let me say that Megan has done an excellent job of representing **** Hanna Motors very well. It is also a joy to see that Jessica has been promoted to service manager and she too has always done a stellar job in supporting the customer. I will continue to service and buy vehicles from your establishment. Best regards Jim Watson

She explained the service and my options very clearly.

Fast, friendly and efficient!

Everything was professional and awesome!! Great customer service!!

It took a few tries but we finally got the extra fob made. Thank you!

Megan greeted me with a smile and was fast, kind, and informative.

Thanks for the great service! Miquel was very Professional and did a great job! I’ll be back.

Megan was extraordinarily helpful in helping us get the service we needed.

GREAT JOB!

Thank you for you service.