She was very friendly. She kept me well informed and took great care of me.
Josh assisted me immediately. He was cheerful and has a good attitude.
The service was completed sooner than I expected. Thanks!
They were polite and accommodsting
Informed me on everything they did and very nice
Much more streamlined experience and everything that was listed to be done, was done. Very appreciative.
Troy is the best! He explains things well and is just a pleasure to talk to.
Personalized service with an informed, straight talking service person. You can’t beat that.
I was very impressed with Christina! She exceeded my expectations; would wish to work with her at my next appt.
Thank You!
I am very pleased. Josh was so courteous and patient with me
Christina was awesome and friendly, took the time to explain everything.
I had a simple recall that required me to return 3 separate times, all for scheduling issues, first there were no loaners after I was assured there would be. Next I was told the service would take between 1 hour and all day, I could not get a clear explanation of what was going to happen, and then I was told that the loaner was actually a rental and would cost $50, not what I was told the first time. Then I arranged my own pick up and drop off, the shuttle was “down” the recall was completed and I was told I had some minor things I needed to repair, chiefly wipers and air filters, things I had just replaced within the month, so basically, not necessary replacements.
Always a great experience friendly professional quality service.
I was not disappointed I had very good service very courteous people
Very efficient and excellent communication to keep me posted on progress of car.
The problem originally brought in has not been resolved and I have paid over $1000.00
for services not needed and parts not needed
I am upset to say the least.
I have always supplied my own engine oil for my 2018 Sportage for the second time the technician did not use my oil however they used Kia's oil and had to perform the oil change over this creates a great deal of time loss for myself and family the service writer was certain to note the work order however the technician failed to read it
Christina did a great job, I felt safe and I trusted what the dealership was going to do. I trust my car with **** hannah for all my maintenance needs!
She was friendly, helpful and fast.
Devin and his team were so amazing! I had a screw in my tire and they were kind enough to help me out and patch it! They were so helpful I was amazed. They are one of the best teams I’ve worked with!
Good job to all. Glad it was far less time than I expected
Social