Dan’s a pro, always professional and on top of things!
Very helpful and professional. Would definitely take my car back to AVFord for service.
Dan was great. I think my truck was mis-diagnosed for the a/c drain. When I tried to explain why, Dan said the guy working on my truck was out for lunch. I will be taking my truck somewhere else to get a second opinion before committing 9.5 hours of work worth $1,326.
The tech and Adrian were top notch and was greatly appreciative of how they handled my situation.
the quality work was done on my car within the time limit that was given to me I am very satisfied with the service I received today. I am so happy that Antelope Valley Ford has an expert like Adrian toma
Your employees are fantastic. The issue is that there are not enough of them. I should not have had to wait over a month to be able to get warranty work done on my vehicle. Also, I had to rent a vehicle to be able to get around town while my car was in the shop for warranty repairs.. this doesn’t seem right to me to have to pay money to rent a car while my vehicle was in the shop for 2 days under warranty.
The only 2 drawbacks was terrible reception and the coffee could kill a walrus
Little details make a difference. My service consisted of a simple straightforward battery replacement, I pop up the hood once I got home and found the + rubber red protector off. Something very minimal just to put it on back correct? It made the job to look it was made in a hurry. So if the rubber is off my question was: did they torqued the bolts tight? I checked the bolts to see if they were secured properly and fortunately they were, otherwise I would have go back to your place for sure to make the technician torque the bolts correctly. On the other hand Bill was a cool cat. Thanks.
Oil change in under an hour!
Used to go to Mojave until they closed, tried another dealer first, but was very satisfied with customer service and maintenance. We will be back and thank you again Bill
Adrian and his and his team are the best I've seen in quite a few of the Ford garages I've gone to in the past, he always goes out of his way to make sure that you feel comfortable with the repairs that are being done and his technicians that are Underneath Him show great respect for him, and it shows with a quality of workmanship that he expects of them and they deliver and I want to thank them,Joe M
From the moment I arrived, being greeted by, I think his name was Ryan, bald guy working outside service area, I was very pleased.
Adrian is always professional with his job duties and has always got me in for service in a very timely manner. Adrian always stays in contact with you during the process and keeps me updated on my vehicle status.
first time at av Ford after mojave closed i am happy with service and william sidener will continue go there for future service on my fusion hybred
Good service but I had to pay for a diagnostic for a faulty brake warning light on the dashboard ????
Yes i had a good experience. But I only went there to change the lock code. And that was a little pricey.
Its was done when Dan said it would be.
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