Service Center

Real Reviews From Verified Customers

Lee W.
5 out of 5
8/3/2019
I know William is busy He made me feel like I was that moments priority The ease of going in for appointment and leaving in a short time was great Thanks William!
Jessica I.
5 out of 5
8/3/2019
Bill and the tech steve do nothing but good by me. I thank them for their efforts!
Jamie D.
5 out of 5
8/3/2019
Was helpful and friendly and dealt with my car and everything very quickly
Mark D.
5 out of 5
8/2/2019
Dan was very helpful and took the extra steps to insure that our vehicle was taken care of immediately upon finding out of our predicament. His professionalism and quick actions renewed our faith in Ford. Thank you.
Jack H.
5 out of 5
8/2/2019
Bill was exceptional
Suzanne A.
5 out of 5
8/2/2019
Very helpful with my bluetooth phone connection.
Brita H.
2 out of 5
8/2/2019
My truck could not be fixed have to make another appointment to come back and complete the job!
Gail M.
5 out of 5
8/1/2019
As always, great service. Everything thing was completed as promised.
Margret Alice.
5 out of 5
8/1/2019
Thanks for prompt service.
James E.
5 out of 5
8/1/2019
Done on time and with no problems. Easy to deal with.
Alexandro A.
5 out of 5
8/1/2019
I was taken care of with great and efficient customer service. Thank You Dan.
Kristy M.
5 out of 5
8/1/2019
I use to go to Keiffe & Sons in Mojave. They closed so I had to find another Ford service center. I just wish that my records of service from there could be transferred to you.
Noel L.
5 out of 5
8/1/2019
Thank you for your professionalism. Everything was ready wheb you said it would be at the price you quoted me!
Sam B.
5 out of 5
8/1/2019
Took care of me thank you
Araceli G.
5 out of 5
7/31/2019
As always very nice, prompt, efficient and knowledgeable.
Ousmane D.
5 out of 5
7/31/2019
Keep up the good work
Joseph E.
5 out of 5
7/31/2019
This was my first time coming to ford, a little nervous at first. My car was said to be ready by Friday, but it wasnt unfortunately but I understood completely since I work in the transmission department at a different dealership. Completely satisfied though.
Juliana L.
3 out of 5
7/31/2019
I wanted a car wash and clean but was not done. But it wasn’t charge thiugh
Betina A.
5 out of 5
7/31/2019
I have been taking my Mercury suv hybrid to AV Ford Lancaster since I moved here in 1-2014 I get the best service, and consideration as I am a widow and we all need our cars. Excelllent knowledgeable staff, Dan, Bob and John are the best!
Leslie F.
1 out of 5
7/30/2019
Failed to repair reported problem; it reoccurred. Car was washed but not very well and all the settings had been changed.

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