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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1403 reviews 67%
4 star 461 reviews 22%
3 star 76 reviews 4%
2 star 63 reviews 3%
1 star 91 reviews 4%
Review Us
Robert B.
5 out of 5
9/11/2018
The usual positive comments regarding the Service Department Personnel/facilities. Top notch!!!!
Tim K.
1 out of 5
9/11/2018
Sat for almost an hour before they told me they couldn’t find the part that they wrote and called to tell me they had. It’s a simple hood latch that was missing following my recent service. So now they are ordering another part, then I’ll have to make another trip to have it installed.
Linda S.
5 out of 5
9/11/2018
Took the time to explain everything to me. Thank you for the great service.
Kody C.
5 out of 5
9/10/2018
As always Vic was very helpful and professional!!
Steven B.
1 out of 5
9/8/2018
I don’t like buying a battery from Toyota for my Lexus and getting no warranty for the battery just because a Toyota dealership installed the battery. I was told that any Toyota dealership could do any repairs that a Lexus dealership can. I’m done with Lexus. Please tell Lexus!
Anna S.
5 out of 5
9/8/2018
Will was very helpful and nice! He answered all of my questions, and, overall, had great customer service skills!
Tamera R.
5 out of 5
9/8/2018
Awesome as always.
Ann B.
5 out of 5
9/7/2018
Thanks
Jeff S.
5 out of 5
9/7/2018
Becca did/does a great job.
Kendra C.
5 out of 5
9/7/2018
Nice, kid friendly waiting area. Quick service. Reasonably priced.
John W.
5 out of 5
9/7/2018
Very well done promptly and with good service
David H.
5 out of 5
9/7/2018
Vic has always provided outstanding advice, service and explanations for anything done. He is the best.
Micheal G.
5 out of 5
9/7/2018
Always have good service at little apple toyots. Thanks
Patricia W.
3 out of 5
9/7/2018
Somehow the outside temp sensor got turned off. Thanks for showing me how to do the seats
Michelle J.
5 out of 5
9/6/2018
Excellent customer survive
Joseph U.
5 out of 5
9/6/2018
Service was great as always
Gary G.
5 out of 5
9/6/2018
Thorough, helpful, answered all questions, made supportive recommendations
Richard B.
3 out of 5
9/6/2018
Service was fine. Your facilities (waiting room) however leaves a lot to be desired. It was dirty and not a place I would want to recommend.
Sai M.
4 out of 5
9/6/2018
Will is a great listener and very clear when he describes what is found
Tetyana A.
5 out of 5
9/6/2018
Thank you!

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