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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Cynthia W.
5 out of 5
2/12/2021
Excellent customer service.
Kim M.
5 out of 5
2/12/2021
Good experience
Lorin W.
5 out of 5
2/12/2021
Friendly, kept me informed, work done in a timely manner
Stacie H.
5 out of 5
2/12/2021
I love Bryan he is the best
Michael M.
4 out of 5
2/12/2021
Very helpful, all asked as completed
Myla H.
5 out of 5
2/11/2021
I’m am impressed and pleased every time I come in for service , and Mr. Wiegel is there to go above and beyond for excellent customer service and advice . I look forward to being any issues or questions being I addressed by him because he is a genuine, and considerate representative of your business. I appreciate his attitude which is friendly and honest to his customers.
Carol K.
5 out of 5
2/11/2021
Austin provided amazing service.
Everett H.
5 out of 5
2/11/2021
Darcy was outstanding and handle everything with quickness and professionalism. But most importantly she communicated everything that was going on with my vehicle while it was in your shop. Thanks again Darcey
Kenny M.
4 out of 5
2/10/2021
Darcey was very helpful and inspired of delivering bad news to me, appreciated how she delivered the news to me and giving me input on options with no hassling. Made my decision easier to make.
Thomas D.
4 out of 5
2/10/2021
The personnel at West Hills are very pleasant to work with. I would not trust my vehicles at any other place.
Gary J.
4 out of 5
2/10/2021
Give Alex a 12 he was a fantastic service tech better give him a raise
Todd S.
4 out of 5
2/10/2021
Darcey was great. I did find it interesting I was sold the Jeep over a month ago and was just now told it was waiting on a part (front driveline). Thankfully I hadn’t needed the use or even tried the 4wd. Complete fail in my opinion. I will say that Tyler in sales, who helped us was outstanding. I get the feeling he wasn’t aware of the missing driveline at the time we purchased it either. Overall I feel it was a one off slip up but no one has followed up on it.
Kenneth B.
5 out of 5
2/10/2021
Professional and polite. Good customer service. Took good care of me.
James G.
4 out of 5
2/10/2021
Alex was GREAT I HAVE MY OIL AND ETC DONE EVERY TIME IT CALLS FOR IT . SO I HAVE BEEN WITH YOU GUYS FOR AWHILE AND ALEX IS THE BEST I HAVE WORKED WITH OVER THE YEARS. YOY GUYS BETTER KEEP THAT ONE .THANKS AND SEE YOU IN 3000 MILES JIM ****
Anthony O.
5 out of 5
2/10/2021
Austin was friendly, professional and knowledgeable about your services. He was aware of and following all covid protocols. Whole experience was painless and on schedule.
Dana W.
5 out of 5
2/9/2021
Bryan provided accurate advice. Professional, courteous, and respectful at all times.
Michael J.
4 out of 5
2/9/2021
Darcey has been very helpful
Katherine W.
5 out of 5
2/9/2021
Darcey was great! Friendly and welcoming, she walked me out and greeted me when I walked in. Wonderful service experience.
John G.
5 out of 5
2/7/2021
Verry professional and polite
Justin F.
5 out of 5
2/6/2021
Excellent service from Bryan

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