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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Natasha C.
3 out of 5
1/7/2021
We purchased a car from here & not one week later, it needed a new power steering pump. This wasn’t covered in the warranty we purchased. Alex made sure it was taken care of & got it all done & back to us in one day!
James W.
5 out of 5
1/7/2021
Yes I was satisfied Jake is a very professional and explains all and keeps in contact and updates all the way thru the vehicles stay. This is the second time I have dealt with him
Clint C.
2 out of 5
1/7/2021
Poor customer service, poor communication, no status update. When I walked up to a service rep at his station he liked at me like I had a third eye clearly annoyed by my imposition. Said a minute and walked away never to return. QThe young guy who did help me tried but was pretty lost. My experience sucked.
Karen H.
1 out of 5
1/6/2021
Waited to long. (4hours). I was told 1 1/2 hour..
Bryan R.
4 out of 5
1/6/2021
Service agent was excellent!
John S.
4 out of 5
1/6/2021
Austin did an excellent job. I only came in to have front mud flaps installed but, was still treated with great service.
Lorenzo G.
2 out of 5
1/6/2021
Mechanical services performed were unacceptable,unprofessional to industry standards. Management did not handle problems that arrived from services performed and the result of that has caused the company to be reported and future business dealings to be lost, because of professionalism, an ethics.
Kyong T.
5 out of 5
1/6/2021
Very professional and courteous
Maryann D.
5 out of 5
1/5/2021
Service done in a timely manner.
Linda S.
4 out of 5
1/3/2021
My son actually took the car in and was satisfied. You’ve given us excellence service and I would buy from you again.
Kevin T.
2 out of 5
1/3/2021
This was the third visit for the same code. The part is in stock, but they would not install it because of “ not enough time”. This seems unprofessional considering I this is the third time I have been there and the last time was the 31st of December and today was the 2nd of January. I would have made every effort to get the work done to Satisfy the customer. You have a monopoly on warranty work customer service should still be the highest priority. Austin was pleasant to work with. I just didn’t feel like I was a priority.
Fred G.
5 out of 5
1/2/2021
Thank you Jake.
Farid .
4 out of 5
1/1/2021
Austin is an asset and a wonderful addition to your dealership. He is helpful, polite, accommodating, personable and professional. Kudos to him and all that make your operation an excellent facility to visit and recommend to others. Respectfully, An extremely appreciative customer since 2008 Nando HADDAD
Alice T.
5 out of 5
1/1/2021
Excellent service as usual.
Anton R.
1 out of 5
1/1/2021
I was happy with the service writer. The tires were rotated but tire pressure was not changed. New wiper blades make noise. So I checked the oil level because of no trust it was done right and guess what it was filled to the lowest level possible. Barely over the safe level. Very unhappy with the service again.
John C.
5 out of 5
1/1/2021
Alex is great. Don’t want to deal with anyone else
Thomas P.
4 out of 5
1/1/2021
Thanks. Looking forward to the survey
Melissa K.
4 out of 5
1/1/2021
Bryan is amazing and must add impeccable value to your company
Doris B.
5 out of 5
1/1/2021
The job was done in the time they said it would be. I always go there for service.
Nicola C.
3 out of 5
1/1/2021
Rude & disrespectful service provided by Jacob.

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