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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Pat C.
4 out of 5
8/22/2020
Vehicles are an investment and when they need repair Max is exactly the person we consumers hope to find at the service desk. Max is exceptional. I know with his positive skills he has a very bright future! He appreciated my knowledge, timeline and met my pricepoint. I am niw convinced that in house dealership repairs are the very best value and quality option! I will be back. Best Pat
Shayna A.
4 out of 5
8/22/2020
Thank you for the wonderful customer service on my Jeep today. I feel really comfortable knowing that the part needed for my gas assembly is replaced and ready for use. Thank you again for your help.
Del C.
5 out of 5
8/22/2020
Max Is great. Very helpful and made sure we were taken care of.
Chris W.
2 out of 5
8/22/2020
Oil filter reading zero percent after recent emissions update V08. Oil filter level was reading about 50% before V08 was performed.
Courtney U.
5 out of 5
8/22/2020
She’s amazing and so helpful
Thomas B.
5 out of 5
8/21/2020
Jacob was great, professional, knowledgeable and pleasant
Lisa T.
5 out of 5
8/21/2020
Danielle was amazing and responsive. I will ask for her help everyone I come in.
Christi H.
4 out of 5
8/21/2020
The only thing I would change is a better explanation of the work being done when you are getting the expel ultimate and the perma plate interior, ext and windshield.
Steven P.
3 out of 5
8/21/2020
They forgot to reset the oil life in the vehicle info on the dash board screen
R Stewart.
5 out of 5
8/21/2020
Troy took excellent care of me. Stellar service by the entire department.
Daniel M.
4 out of 5
8/21/2020
Max was sharp, polite and attentive. Impressive young man.
Stephen C.
4 out of 5
8/21/2020
Seems a bit early to comment on repairs.
Kelsi S.
5 out of 5
8/21/2020
Max did a great job
Patrick H.
4 out of 5
8/20/2020
Excellent attention and service interface from Max throughout our experience. He also took the initiative to cover our rental car when service time was extended to accommodate additional, which saved us an entirely separate/additional service appointment, which was greatly appreciated. An overall excellent experience due to his positive engagement ! Pat Hall
Shawn T.
5 out of 5
8/20/2020
Troy was great, he made me feel very comfortable
Jen K.
4 out of 5
8/20/2020
The two times we’ve taken our Jeep in since we have moved, has been to your dealership. We are always so happy with the great customer service, great work done on the Jeep, and quality overall experience. You’ve made a lifelong customer
Marlon T.
4 out of 5
8/20/2020
I couldn't complain, sticking w\ you guys. for another 20 yrs.! Regs to cool a__ Max
Debbie L.
2 out of 5
8/20/2020
Poor customer service. My car was there for 2 days. All that was done was an oil change. It seems there would be time to keep me in the loop on what was happening. I had to call in 3 times to find out the part was not even coming in for two weeks. I suspect this information was available soon after booking in my car.
Gary G.
2 out of 5
8/19/2020
I was unhappy with how long it took before they started looking at the problem. I noticed my truck was parked behind the shop and hadn't been looked at for over an hour and the window on my truck was down leaving it unlocked. And I have to bring the truck back in 2 weeks which is okay but I would hope that I can get a rental car to drive home I live 20 miles away and hate to put a **** on a friend to take me that far. This service lady was very polite and I do appreciate that.
David S.
4 out of 5
8/19/2020
In early and out early was nice! $109 is an awful lot of money for an oil change though!

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