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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 57%
4 star 1144 reviews 23%
3 star 128 reviews 3%
2 star 414 reviews 8%
1 star 475 reviews 9%
Review Us
Charles C.
5 out of 5
4/1/2021
He did a good job.
Alan I.
5 out of 5
4/1/2021
Bryan was very prompt and helpful from the time I showed up to finish.
Renee P.
4 out of 5
4/1/2021
I am happy with the awesome job Bryan does. Not real happy with how dodge has dealt with the issue.
Andrew W.
5 out of 5
4/1/2021
He was courteous and worked to get my issue taken care of quick and easy.
Ben L.
2 out of 5
3/31/2021
The people were great! Super friendly, kind and helpful. I came in for a scheduled oil change and then asked for my luggage racks (2) to be thrown in. It was a 2.5 hour wait, which felt long. Maybe that’s standard. Only feedback around that.
Todd T.
5 out of 5
3/31/2021
Bryan was fantastic.
Jeffrey C.
5 out of 5
3/30/2021
Fast, courteous, and professional service!
Kathy M.
5 out of 5
3/30/2021
You guys are the best! I’ve been buying cars for 30 years and you’ve got to be the best Dealership I’ve ever dealt with. You guys make the car buying and service experience exceed any other dealer I’ve ever worked with. Keep up the good work.
Andrea H.
4 out of 5
3/30/2021
It went just fine. No complaints.
Christine P.
4 out of 5
3/28/2021
My only complaint is the how long I had to wait for an appointment. All of the staff has been welcoming and attentive. I also think that having to be reminded that getting a score of 10 is appreciated. This was not Alex. This happens every time I come in. I understand that scores are important to your organization but I think that telling a customer that scoring a ten every time is a little silly. I would think you would appreciate real feedback. Some customers may feel bullied into giving a higher score than may have given.
Doneal P.
5 out of 5
3/28/2021
A considerate and competent agent. The service was completed earlier than I expected.
John S.
4 out of 5
3/28/2021
Austin was 10+ But I don’t understand why I’m getting reminders of an appointment that took place 12 hours ago.
Lynn P.
5 out of 5
3/28/2021
Outstanding service! Thank you!
Christopher B.
5 out of 5
3/28/2021
Happy to share my thoughts!
Steven P.
4 out of 5
3/27/2021
Excellent maintenance and perfect customer service.
Cody Z.
4 out of 5
3/27/2021
Alex is a fantastic dude!!!! Great service skills and getting the info to me super fast! I will always be coming back specifically to him with any of my car needs in the service department! The car came back with the gas light on and we had dropped it off half full and he went out of his way to get it filled for us!! Super nice guy!
Hannah D.
5 out of 5
3/26/2021
He was very sweet very helpful very friendly and the service team got my oil change and service done extremely fast.
Brooke A.
4 out of 5
3/26/2021
Darcey was totally amazing and incredibly helpful. After dealing with a previous rep she stepped in and wanted to make it right. She went above and beyond helping fight with the warranty company. I knew she had my back from day one. She communicates clearly what was going on with my Jeep every time she had information. She also responded to my texts quickly. The previous tech left a really bad taste, he was rude and condescending. Grateful that I got to move forward with Darcey in my corner.
Gary P.
5 out of 5
3/26/2021
Great service. Quick help for an unscheduled problem. Thanks
Linda N.
5 out of 5
3/26/2021
Excellent service very pleased

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