Service Center

Real Reviews From Verified Customers

Michael K.
5 out of 5
1/22/2021
great advisor/manager
Kent M.
5 out of 5
1/22/2021
Fast, friendly service
Randy S.
4 out of 5
1/22/2021
????????
Kenneth T.
4 out of 5
1/22/2021
Cameron was awesome! He ensured that were taken care of promptly and without hassle! Because of the uncertainty with our situation, he came back over to us to give us an update and even offered to reserve us a loaner car, should the maintenance take longer expected. We recently moved back to the US after a few years abroad and the quality and timeliness of the service provided by Cameron and the whole team at Haselwood have ensured that we will be returning to Haselwood! Thanks again!
Andrew B.
5 out of 5
1/22/2021
Friendly, professional and courteous.
Jocelyn N.
1 out of 5
1/21/2021
My car was serviced 12/2/20 and I asked for my mileage to be submitted for the MPG reimbursement for my 2012 Genesis. I hadn’t received an email so I contacted, in January, The customer service rep for the program who said the mileage was not submitted in December & directed me to call you again and have you submit it. So I called you again this month and still have not received an email from Hyundai for my MPG reimbursement card. I called the program rep and the mileage hasn’t been entered.
Laura R.
4 out of 5
1/21/2021
I was very appreciative of the short wait time. It may have been because of Covid, I don’t know.
Rebecca R.
5 out of 5
1/21/2021
Cameron was great!
Tamra B.
1 out of 5
1/21/2021
Please call Kelly if you would like feedback. His number is on file
Alena M.
4 out of 5
1/20/2021
Natalie was great. Payton was very helpful. The work done on the car was a little frustrating. Not anyone's fault but I think it might be solved now.
Brian B.
1 out of 5
1/20/2021
Cost was ridiculous! $30.00/quart of ATF $15.64 for new drain plug. (Not needed) $12.47 for new crush washer. Average cost of ATF $8.00/ quart I called your parts dept and got a quote for the ATF, plug and washer. Turns out everything was quoted much less than what I was charged. Huge markup!
Stephanie R.
5 out of 5
1/20/2021
Was helpful -
Katherine C.
4 out of 5
1/20/2021
Delivered in less time then quoted. Great job!
Kim W.
5 out of 5
1/20/2021
Scheduling was easy, service was prompt, and all expectations were met/exceeded.
Geun P.
5 out of 5
1/20/2021
He was friendly and quick service from reception to finish. Thank you.
Reva C.
5 out of 5
1/20/2021
He was very polite and informative. He’s a keeper ????
Nita L.
5 out of 5
1/20/2021
I was treated well as was my car. Cameron was professional and helpful as he answered all my questions and kept me updated. I have no complaints and will highly recommend him and West Hills to do sales and services. Thank y’all very much.
Aysha M.
5 out of 5
1/19/2021
My experience was perfect.
Amanda C.
5 out of 5
1/19/2021
All staff were friendly, attentive and efficient. Thank you!
Beverly E.
5 out of 5
1/19/2021
All well taken care of.

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