Service Center

Real Reviews From Verified Customers

Mikki L.
5 out of 5
11/8/2020
Great service as always. Thank you.
Ken B.
4 out of 5
11/7/2020
As always, Cole did an excellent job keeping us informed throughout the process. He took excellent care of my Wife and her car in getting the most recent service work accomplished. The level of customer service Cole provides is what ALL service writers should strive to achieve, he truly is an asset to your organization.
Philip R.
5 out of 5
11/7/2020
Professional and friendly service.
Robert G.
5 out of 5
11/7/2020
You guys were fast efficient friendly and covid safe. Thanks
Jennifer R.
5 out of 5
11/7/2020
Excellent service from the beginning. Ms. Shaw was attentive, observant, and helpful overall. Thank you Ms. Shaw!
Alena M.
4 out of 5
11/6/2020
Nina is great
Orhan B.
5 out of 5
11/6/2020
Very professional and excellent customer service.
Omar C.
5 out of 5
11/6/2020
Doing the work
Sarah O.
2 out of 5
11/6/2020
I did not get the service done, as I thought it was a covered service with my warranty. No one told me (and I had called the day before) that it would cost $500. No thank you.
Michael S.
4 out of 5
11/6/2020
Cole worked with me well, was communicative helpful. But working with Volkswagen north america was a disaster. Unfortunately my poor experience with the quality of the vehicle and support from VW NA has led me to want to sell the vehicle and buy a different brand.
Wanda R.
5 out of 5
11/6/2020
Jesse makes the process go so smooth. Thanks
Robert D.
5 out of 5
11/5/2020
Excellent service. Saved me much time and hassle.
Shekirra .
5 out of 5
11/5/2020
Nina was very professional and nice! Answered all my questions in a nice response and helpful .
Natalie M.
5 out of 5
11/5/2020
Friendly, well organized to get the process going
Brandon S.
1 out of 5
11/5/2020
Nina did an outstanding job as she always does. My dissatisfaction is that after my service appointment my brakes are now squeaking and they were not before you guys touched my car. I don't know what was done by you during the rotation of my tires but now I get to pay for my brakes to be repaired.
Chuck H.
2 out of 5
11/5/2020
The cost for an oil change and tire rotation for my 4 cylinder Audi A4 was twice as much as what Port Orchard Ford charged me for the same service on my 8 cylinder F150.
Timothy G.
4 out of 5
11/4/2020
Helpful and professional staff! They made the effort to question warranty coverage for my vehicle’s battery. It made such a big difference to have that covered!
Michelle R.
4 out of 5
11/4/2020
I was late dropping off my vehicle and they didn't even blink and eye. It was refreshing to receive such kindness and understanding. They also cleaned the smoothie I spilled all over my floor and under my seat on my way over! Thank you!
Amber A.
4 out of 5
11/4/2020
Jesse went above and beyond to help me us.
Todd B.
5 out of 5
11/4/2020
Thank you Quick and easy

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