Service Center

Real Reviews From Verified Customers

Kathleen T.
4 out of 5
8/14/2020
Payton was wonderful. I am upset with who ever made the appointment. They told me it would be a day to a day and a half. Which is fine but it took 2.5 hours. I understand that they want to give then enough time but there is a big difference in time there. Had I known I could of changed days and not had to rent a car. Very disappointed with the people who schedule the appointment.
Douglass M.
2 out of 5
8/14/2020
High price.
Ron E.
4 out of 5
8/13/2020
I live in Steilacoom and have several options available to me which are much closer and more convenient. Because of trust, I'm willing to make the drive for service.
Sebastian S.
5 out of 5
8/13/2020
Nina was great.
Rebecca E.
5 out of 5
8/13/2020
Courteous, friendly service from staff. Costs were accurately estimated and vehicle was delivered on time.
Nicole F.
5 out of 5
8/12/2020
Very professional and polite
Nathan D.
4 out of 5
8/12/2020
Nina Shaw was my Service Expert today. She treated me like an old friend and made my experience comfortable, quick and easy. I will be asking her by name when ever I come back for service on my car.
Janice C.
4 out of 5
8/12/2020
Very satisfied with the service department. Parts were ordered for one issue, so we will be returning and the other two issues were addressed and fixed. The service dept was very courteous and professional!
Brian A.
4 out of 5
8/12/2020
Fantastic service! Wish your dealership used the Hazelwood Advantage Card though. I mean Haselwood is in your name!
Richard R.
5 out of 5
8/12/2020
Great service again for my second car. Thanks to Nina!
Carol F.
4 out of 5
8/11/2020
I've had Jesse help me with my car in the past. I would recommend him to anyone needing their vehicle serviced.
Bob V.
1 out of 5
8/11/2020
It shouldn’t take over 2 hours for a scheduled oil change.
Christopher M.
5 out of 5
8/10/2020
Peyton Miller was very helpful and seem very knowledgeable on getting my vehicle fixed I was very pleased with how I was treated throughout the entire process I give the whole experience an A+.
James F.
4 out of 5
8/10/2020
Outstanding service all around. Everyone my wife came in contact with was pleasant and professional. The effort to get the oil was not lost on me, that was great initiative. We will be back, thanks again Cole!
Candis C.
5 out of 5
8/9/2020
Always a pleasure to get my VW fixed at Hazelwood. Did a great job. Wonderful employees!
Tammy H.
4 out of 5
8/9/2020
Thank you wish you were closer to Port ANGELES but car seems to be running smoother
Billy K.
5 out of 5
8/8/2020
Nina was very helpful and went beyond helping me and my wife. Answering all our questions. Thanks The Kelly’s
Angela D.
5 out of 5
8/8/2020
Payton was helpful and professional. Great customer service.
Walter B.
4 out of 5
8/8/2020
You employees don’t bother with customer service... they jump it up to quality service... thank you
Margaret B.
5 out of 5
8/8/2020
Very happy with service.

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