Service Center

Real Reviews From Verified Customers

Sharon B.
5 out of 5
8/5/2020
Very pleasant… Did a good job.
Karen P.
5 out of 5
8/5/2020
Thank you for the excellent service I received.
Jesse T.
5 out of 5
8/5/2020
Outstanding customer service
Raymond J.
2 out of 5
8/3/2020
Really missed the car wash, but not a big deal.
Ryan C.
1 out of 5
8/3/2020
It took over 1 hour and 30 mns to get a standard oil change. This is way too long especially with the pandemic going on to expect people to hang out in the waiting area with limited seating.
Kirstie H.
1 out of 5
8/2/2020
The service was fine... just bummed that the car wash pass isn’t offered anymore.
Patrick P.
5 out of 5
8/2/2020
You guys fixed all of my problems in a very timely manner and were extremely respectful and accommodating to my work hours. The updates and communication were terrific and very helpful through the process. I would definitely recommend a visit to anybody having any car troubles!
Barbara N.
4 out of 5
8/2/2020
Everyone was competent and friendly. Thank you. ????
Glen C.
5 out of 5
8/2/2020
Nina was very helpful, efficient and knowledge of the cars and how to service them. She was a pleasure to work with.
Nina G.
5 out of 5
8/2/2020
Nina provided excellent service. She was friendly and professional. I felt Haselwood VW has taken good steps to provide a safe environment during this very ????..trying time ????. I appreciated the effort. Thank you. be safe. Nina (great name too????)
Ceci S.
5 out of 5
8/2/2020
Perfect service, catered to everything!
Christie G.
2 out of 5
8/1/2020
Payton was a little absent in keeping updated with my car. I often had to be the to initiate the update to even get a update. When responding to me it was very short and uninformative unless pressed further. Chris from Kia was checking up on my car (Kia where I bought and service my car) Chris gave me better updates about my car then Payton. And he's at a completely different building. Other then the lack of customer service the experience was overall ok.
Charles C.
5 out of 5
8/1/2020
Nina was superb in her explanations, customer service prompt communication and professionalism. 5 stars
Peter V.
1 out of 5
8/1/2020
You **** holes **** me!!! You couldn’t diagnose my oil light, but still charged me. Said ou needed to call Volkswagen. Absolute bull ****! I will be Callisto talk to a manager. I couldn’t be more disappointed!!!!!!
Tammy M.
4 out of 5
7/31/2020
Today's service was great. My Sons car was done quickly. Leading up to today, I was unhappy with my initial contact with scheduling this service. But Mike in parts turned it around and made sure the parts needed for this repair were ordered and delivered on time. Thank you Mike and Peyton for making a bad start to a awesome finish.
Denis J.
4 out of 5
7/31/2020
Service good enough to warrant driving past 3 other dealerships...!
Joy Q.
1 out of 5
7/31/2020
I am not satisfied at all with the service. Whoever was in my vehicle was careless and left smudges of oil on my seats and the inside upper part of my car. I’m not happy with the service at all.
Chad C.
4 out of 5
7/30/2020
Great service. Took almost 2 hours, a little too long. Other than that, it was great.
Cecilia G.
1 out of 5
7/29/2020
So... since I had a choice of yes or no I had to say no for one simple item but yes for 99% of the visit. I drove away and noticed a dash light still on after having a full check and replacement of a bulb. So returned to have it looked at and plan on returning tomirrow if warning light is still on.
Amanda C.
5 out of 5
7/29/2020
She was very eager to please and nice to work with.

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