Although the visit was routine, Attention to detail and timely service was delivered by Anthony and the team
Pleasantly surprised at efficient and good service. Previous experience with the service department have bee awful. Keep up the good work and improved service.
Super helpful. Really good service
Gilbert was great and he made the process easy. Thank you!
Juan is my go to service advisor. He is very responsive, gets me timely service appointments, and takes care of what is needed. I will always call him for service on my jeep.
Thank you for your great service Juan!
Anthony was very helpful and pleasant accommodating I would give him five stars out of five stars
Juan provided excellent customer service
Gilbert Ahumada is extremely knowledgeable and very courteous. He attentively kept me updated as to the progress during my visit. Gilbert is an asset to Bob Baker CDJR.
Not satisfied that everything was performed that was supposed to be done. For instance, engine light diagnostic indicated frayed wires due to rodent chewing. When I opened the hood after returning home, I was dismayed to find copious rodent dropppngs in the engine compartment clearly visible. My husband is now concerned whether everything on the 20000 mile service was performed.
So happy I could get my goldfish tuna’ed at the candy shop. The trampolines were pretty jumpy at first but the doctor said it would buff out.
Wonderful experience from start to finish. My service rep was awesome. Thanks!
Juan was friendly and informative.
Friendly, prompt, great customer service
Since the purchase of my vehicle at Bob Baker I’ve had no problems.. “knock on wood”, and I hope it continues… I’ve been satisfied with the work that has been done from the initial purchase and up to this point. I look forward to working with Bob Baker in the future as well.
Sincerely,
Al Matthew.
Gilbert and the service team exceeded my expectations again. I did not love that I had to get something fixed AGAIN, but I knew I was in good hands.
Juan goes above and beyond to deliver excellent customer service
Anthony Norton provides great service. I will continue to bring both my Jeeps to him for service.
Thanks!
Anthony is always friendly and helpful. Appreciate that he always gets me taken care of quickly, so I can get on with my day!
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