I work with dealerships every day and have to say I was very impressed with Laura’s service and follow up.
Juan was not there when I arrived for the 1 pm appointment he scheduled for me, so after waiting 20 mins, Chuck took care of it. I came to pick up the vehicle at noon the next day, I had to wait 30 mins to get the car. Juan was out to lunch. To his credit , he did leave 2 voicemails saying the car was ready before noon & he may be at lunch. I was riding my bike to the dealership due to no shuttle service & I did not hear my cellphone ring while riding my bike. I am not happy with the customer service.
Cost was more than expected
I am satisfies in a customer service world very good nice people
Juan took care of my needs as a walk in very efficiently and quickly.
Juan is always great gets me in and out and is very personable, great service!
Great job! Great communications from Juan
Juan performs his job very well.
Juan was great. I do plan on calling Fiat since I don’t think it’s normal to need a new radio on a 2016 model car. Juan provides great customer service though
4 hours later absolutely NO service was done on my car for a simple oil change.
I really like it my maintenance guy Juan
He was awesome and very understanding ,made much easier for me .for sure I’m coming back
Lack of communication. Dropped jeep of at 8:30, I did not get a status update or any information until noon the following day. I was without the vehicle for two days for what should have been a 3 hour service.
Juan went out of his way to keep me informed during every step of my service.
He was professional and kind. A true asset to your company.
Gilbert was quick to work with me and very courteous. Told what was going to happen and notified me when car was ready for pickup.
Anthony was very accommodating with this 3rd attempt to fix the AC and trying to do all that he could but obviously it’s a Jeep defective part.
Anthony's great knowledge and personable service is what keeps me coming back to your dealership. Thanks for great service that I can trust.
Your team did a fantastic job of working with me and helping to get my car in quickly and repaired quickly. Thank you to management for making this happen.
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