Service Center

Real Reviews From Verified Customers

Knaggs R.
5 out of 5
9/25/2021
Good job. Gil was thorough, explained, and just handled issues.
Brit M.
4 out of 5
9/25/2021
Anthony Norton was my service advisor he was very helpful and explain things very clearly and told me the easiest way to get a hold of him which helped a lot because getting a hold of anybody through the phone service is really tough I was real satisfied with the work that was done thanks
Robert A.
5 out of 5
9/25/2021
Friendly staff.
Ingrid D.
5 out of 5
9/25/2021
I haven’t had such great service at Bob Baker in years as I had today. Wonderful visit.
Amy T.
5 out of 5
9/24/2021
My service advisor, Anthony, is always thorough, & explains what the process is during, & at the end of servicing. At this point, he is one of the nain reasons we keep our Jeep.
Ally G.
5 out of 5
9/24/2021
Gilbert is awesome, so friendly, kind, and patient! I will be requesting Gilbert on all my future services. Thank you for all that you do!
Derek H.
5 out of 5
9/24/2021
Good Job.
Dyann D.
5 out of 5
9/23/2021
The service tech was polite, professional, and attentive. The service was done well and under anticipated estimate.
Mo D.
5 out of 5
9/23/2021
Laura is an excellent service advisor. I truly appreciate her professionalism and because of her, I will be going back to Bob Baker Jeep to service my car and buy another Jeep.
Sherrie Jeff.
4 out of 5
9/22/2021
Gilbert Ahumada is an incredible representative of not only Bob Baker Auto Group but of the MOPAR brand overall. He has always been the consummate professional who without exception meets every commitment made. At one point in time, we drove other brands including those of lesser quality including BMW. The inherent quality of our Dodge and Jeep vehicles surpasses all others we have owned. Thanks to Gilbert, we have immense confidence in both your dealership and the brand we drive.
Gilbert P.
5 out of 5
9/22/2021
Anthony was great!
Jeanette S.
5 out of 5
9/21/2021
Always enjoy working with Laura. Wish you weren't getting rid of the express oil service. service I always could counted on for quality of service.
Sylvia B.
5 out of 5
9/21/2021
Great job! Thank you, so much.
Mike C.
2 out of 5
9/18/2021
Customer service was a 10 out of 10 but on the way home the fender started getting eaten up by the tires again
Andrew C.
4 out of 5
9/18/2021
Awesome service. Service Mgr Anthony was a great help getting the mistakes that aanother shop made. The other shop was Jack Powell in Escondido, actually. Your guys corrected their mistakes. Well done. I will be coming back.
Sal V.
5 out of 5
9/17/2021
Excellent service by Anthony Norton once again.
Linda H.
5 out of 5
9/17/2021
Thank-you!! I LOVE my Jeep Renegade!!
April D.
1 out of 5
9/16/2021
They damaged my car, left dirt on the floor mats and put quite a few miles on my jeep. The communication was very poor and I will never bring my Jeep back to your dealership.
Steve D.
4 out of 5
9/16/2021
Gilbert is always willing to assist whenever I need something addressed with my Jeep. I’ve had a few things come up that needed attention and Gilbert was a bug help.
Mark H.
5 out of 5
9/16/2021
Gilbert was very helpful and communicated with us all along the way. Our experience was truly positive from beginning to end. Thank you.

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