Service Center

Real Reviews From Verified Customers

Robert M.
4 out of 5
9/10/2021
Anthony’s customer service skills are excellent. His recommendations were to the point with no pressure. Everything he said and did was timely.
Jeffrey C.
4 out of 5
9/10/2021
I also left comments in the other survey, but Juan is outstanding. He responds very quickly and goes above and beyond to leave us as happy customers.
Mark K.
5 out of 5
9/10/2021
Laura was great!
James S.
5 out of 5
9/9/2021
Juan is awesome. Very welcoming and efficient. Just waiting on last part.
Constance S.
5 out of 5
9/9/2021
Laura is always a pleasure to work with.
Janette C.
5 out of 5
9/4/2021
Quick and easy! Regular service was completed and pick up was smooth, vehicle was pulled up once I got there
Yingning G.
2 out of 5
9/3/2021
Hi, my car started making rattling noises right after I picked it up. I thought it was my decorations but it was actually from the battery compartment. It might be some wire got lose during the battery change. That happened before in the other Fiat Convoy store. Can you fix it please? Thank you My phone is +****-****-xxxx Please give me a call when you have time. Thank you
Douglas H.
1 out of 5
9/3/2021
Bought a used car 2 weeks ago and already had to bring it in to have an oil leak repaired. Spoke to used car sales manager who seemed to care less about my problem.
Not Provided.
5 out of 5
9/3/2021
He was great.
Rochelle V.
2 out of 5
9/3/2021
Mechanics broke parts on my vehicle. Had to take it back 2x to fix now my vehicle is loud and doesn't run the same. But, Laura did an amazing job on customer service I'm still waiting to be reimbursed for my rental through Greenoak from the original service.
Chad C.
4 out of 5
9/2/2021
Juan is an outstanding and on point professional. He is an absolute pleasure to be around, he makes the service experience not like your normal dealership visit. He is friendly, sincere and he cares about people and his clients. I would recommend Juan to anyone who is looking for a solid individual to work with in service. Thank you
Jill M.
5 out of 5
9/2/2021
I’ve said it before: you need more service managers like Anthony! He is the best and has always taken care of me well!! Super great dude!!
Eddmond A.
5 out of 5
9/1/2021
Juan’s the best, from dropping off the vehicle to getting updates, and picking up the process is convenient and efficient. Juan is excellent at communicating and provides the best customer service.
Sherrie Jeff.
5 out of 5
9/1/2021
Gilbert is the ultimate professional and treats us incredibly well without exception. Jeff &Sherrie Smith
Angel C.
4 out of 5
9/1/2021
Ten quihubo ya pues güey onda onda
Derail Leonard.
4 out of 5
9/1/2021
I hate that my appointment mixed up I was supposed to be there the next day. But they were able to take my vehicle that day and I also did a test drive of the new Jeep grand Cherokee L. If I purchase a jeep I would definitely buy it from your company
Guyleine L.
4 out of 5
9/1/2021
Juan went out of his way to make sure my Jeep was safe after my tire problem.
Thomas G.
5 out of 5
8/31/2021
Jaun was great to work with!
Debra K.
5 out of 5
8/31/2021
I was extremely satisfied with my services. My service manager Anthony at Carlsbad Bob Baker was very generous with his time explaining the details that were done to my vehicle. Everything was done in a manageable time frame.
Jane Allison.
5 out of 5
8/27/2021
Laura was, as always, wonderful! She answered all my questions, communicated status, and was a pleasure to work with. Thank you!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort