Juan was great and I look forward to having my next service appointment with him
Laura is a great asset to your company and I always have a positive experience with her. It makes me want to buy my next Jeep from you!
My experience with Gilbert was very good. Unfortunately, though not the fault of Gilbert, the staff was not able to fix the problem with my vehicle.
The service rep did an outstanding job. The parts price was not reasonable.
Great service and professional
It was easy to schedule an appointment. The job was completed prior to the time they told us it would be. Gilbert was very cordial and personable and came to get us when the car was done.
Anthony Norton is superior! His service was efficient, friendly, knowledgeable and speedy. He is an excellent communicator and relationship builder, a valuable asset for me, my car, and Bob Baker.
Thank you for getting me in right away.
Terribly disappointed that the replacement part for my car is no longer available. It’s a 2014 (not an antique).
Laura is amazing. She was in top of her game with every detail of my repair. She answered all my questions 110% ! BUT I almost didn’t pick up my car as I had just turned offf the freeway in route home as I couldn’t get there by 5pm.
Then Laura called me at 4:55 to see if I wanted to pick up my car and then waited till 5:15 for me to get there ! Exceptional service!
Bravo !! Thank you Laura !!
A big thanks to Juan for making the repair job right after a false start and for being so polite and responsive. Also, a big shout out to Bob Baker for being the only Jeep dealership that returned our call requesting service -- we left messages with two other dealerships in the area but never heard back from them. In contrast, we were contacted the same day by Bob Baker's service department, and Juan took great care of us. We definitely recommend Juan and Bob Baker. Thank you!
Could not have been happier with service thanks Anthony
Anthony is always professional, helpful, & thorough when dealing with our vehicle, and us. He takes the time to explain what is going on with the car when there is an issue, and gives us piece of mind when it’s just a regular servicing. He is knowledgeable but knows how to explain things in a way where we can fully understand and not feel, well, ignorant. He is definitely a significant reason why we keep our Jeep & continue to come for servicing at the dealership.
Gilbert has always done an excellent job for me especially with communication
Amazing service super friendly!
Always great service with Juan!!
Excellent service, as per usual, from Gil!
Juan is a pleasure to work with! & honestly the Reason why i will continue to come here. The service is amazing, thank you!
Gil was as professional as one could hope for; give that man a raise. Thanks for a no hassle, in and out, process y’all.
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