Service Center

Real Reviews From Verified Customers

Gail K.
5 out of 5
1/1/2022
Thank you Anthony you are great !!
Jorge O.
5 out of 5
1/1/2022
Gilbert was fantastic, he answered all my questions very throughly and helped me with every problem I had. The whole staff was awesome, super friendly and quick to help.
Christopher N.
4 out of 5
1/1/2022
Very happy with my service but very dissatisfied for the portion that lead up to my service date. I tried contacting the service center multiple times without any success. I also left multiple messages without any returned call or contact. It took me having to drive into the service center in order to speak with someone. Gilbert was outstanding but the service contact/communication is absolutely garbage.
Amy M.
5 out of 5
1/1/2022
Juan is very accommodating and professional.
Jeffrey S.
5 out of 5
12/31/2021
Juan is a huge asset to Bob Baker. Amazing customer service. Would never go anywhere else! Thank you!!!
Jeremy G.
5 out of 5
12/31/2021
My Service writer Gilbert was very professional and made sure my vehicle was serviced in an timely manner. Thank You!
Mario F.
5 out of 5
12/31/2021
Great service
Steven H.
5 out of 5
12/31/2021
Juan was really helpful! Wasted no time getting my Jeep in for service even though I had no appointment. Very grateful!!
Kris P.
5 out of 5
12/31/2021
Gilbert is very personable and knowledgeable. I will definitely continue with him as my service advisor
Juan Carlos.
5 out of 5
12/30/2021
Thanks for great service!
Daniel C.
4 out of 5
12/30/2021
The service was great . The man who I spoke with in person to schedule an appointment to install a part due to a Jeep recall was great ! He was very Knowledgeable and extremely helpful. I felt confident and very comfortable with his attention to details. He is in the first drive up office. I think his name is Anthony but I will look it up to be sure.. I want to be sure as he has a strong sense of what customers appreciate and puts his all into his job and making sure customers are treated with respect and he listens to the concerns with care .. I will make sure I get his name right because it matters that he is recognized!!
Sandy C.
5 out of 5
12/30/2021
Excellent customer service
Shari R.
5 out of 5
12/30/2021
Anthony is awesome - great customer service!
Philip L.
5 out of 5
12/29/2021
Anthony was very helpful and professional
Tracy D.
5 out of 5
12/29/2021
Juan is always very helpful!
Carrie C.
5 out of 5
12/29/2021
He was great. Also, Simon in Parts was extremely helpful and quite knowledgeable. Very much appreciated. Thank you.
Joe H.
5 out of 5
12/29/2021
Fit me in the schedule, explained everything well, completed all repairs in timely fashion, and had all parts on hand. Thank you
Gerald A.
4 out of 5
12/28/2021
Juan is extremely professional, he knows how to explain the issues with the repair
Dana K.
5 out of 5
12/25/2021
Gilbert Ahumada was very pleasant and helpful.
Charles L.
4 out of 5
12/23/2021
I hope Juan's supervisors recognize what a value he is to the organization. Having a capable, friendly, prompt & professional employee as the liaison between service employees and the customer, essentially the face of the company, is critical to making a great first impression on new/potential clients... while also keeping existing customers happy. Kudos to Juan Gonzalez & happy holidays to all!

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