Juan was fantastic and went over and above!
Gil did a great job of keep me updated and handled everything so it made my experience a very good one.
Juan is a pleasure. He gets us in efficiently, makes sure all scheduled and requested work gets done and gets in touch when done. He is a fine employee in every wsy.
See the answer to the last question.
Your service rep ( Anthony Norton) did an completely professional job , as usual!
Juan Gonsalez is awesome, punctual, responsive, super polite and details oriented. Always use him as a representative.
Anthony Norton is a great advisor
Friendly; On time; and courteous
My truck wS not completely solved from the transmission fix ,keeping check engine light is on.
Very professional and service done in a timely manner
Juan is the best! Friendly, thorough and gets my vehicle in and out in an appropriate amount of time.
Everything was great as always. Thank you, and Merry Christmas!!
Anthony was super to work with.
I sent Gilbert a message via text after picking up the vehicle. Two issues are performed under warranty are not complete or resolved the A pillar rattle is still present and the defroster repair has not worked - wire still detached. Also oil indicator was not reset after oil change which raises questions that the oil was actually changed.
I planned to call on Monday to confirm Gilbert had received the text.
Gilbert was very attentive and friendly! Felt like he cared and
Took the time to communicate and not rush me out.
Juan was AMAZING....he reassured me from start to finish, that I was in good hands...his professionalism and efficiency was extremely appreciated....I will refer Family and Friends to Bob Baker.??
I've already discussed my issues with a manager there. I am now waiting to receive a refund check from them. Please, do not call me!
Gilbert always takes care of my vehicle and keeps me in the loop while my vehicle is being worked on. His customer relations is the reason I come back to this location
Gilbert did an over the top job
Social