David was very professional and knowledgeable. He got my service taken care of in a very timely manner. I greatly appreciate his help.
I want to especially acknowledge Cody, he went above and beyond to help allay my concerns and did address them. Thank you Cody for helping us during this pandemic! You're a credit to Hill Country Honda!
Rudy was great very knowledgeable and professional the service he provided was 5 star rating. If i could give him 10 stars i would. He is definitely an asset to hill country honda family
Jonathan was awesome.
Wade also helped resolve and issues. Kudos to those guys.
Lacking urgency was there for 2 1/2 hours for one tire. Many Other customers came and got their vehicle serviced and left, before mine was even brought up to be serviced. When they found a nail in the tire I was not asked or given the option to purchase a new tire they automatically begin working on patching it and didn’t communicate with me leaving me in the dark. When I asked what was going on and they told me at the two hour mark they were patching the hole from the nail in The tire I told them I would have preferred to purchase a new tire had they consulted me. Still took another half hour to take off the patched tire and out on a new one. The entire time no one was addressing me, or what was going on untill I had to go ask the staff for an update after the 1st hour and a half of zero communication. Very frustrating and disappointing the way this was handled at Hill Country Honda today.
Service was great and staff was outstanding. Unfortunately, I was forced to wait nearly 2 hours for my oil change to be completed. I have never waited so long for an oil change.
Very very Helpful. Best customer service!!!
Top notch customer service! Saved me on today’s visit when I was unaware of deals for my service appointment.
Very very satisfied. Work done in a timely manner.
Thank you very much. Ms. Trevino
The bill for servicing my Honda Insight was surprisingly low, and I also appreciate the policy of returning a clean vehicle to its owner!
Because I’m a female I think I usually get treated poorly.
Everything was amazing from the pick up to the drop off. Cody kept me in the loop with everything that was happening. In difficult times like these it’s reassuring to have exceptional customer service. Thank you Hill Country Honda!
Cody was very friendly and professional.
This was my first time at Hill Country Honda and I will definitely be coming back.
Well done , I’m happy with the services, definitely we back.
Thank you for cleaning the vehicle!
Cody has handled my service twice now, he's knowledgeable and explains things well.
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