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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8632 reviews 74%
4 star 2487 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 177 reviews 2%
Review Us
Mohamednasir L.
4 out of 5
2/1/2024
Awais always takes care of me and I 100% trust my vehicle with him. I actually risked my life to get my car over to Awais instead of the 2 other dealers near me. My right tire was hanging by a thread and after I dropped it off, I was informed the tire came off the “ball joint”. I drove from Glendale Heights to Morton grove locally and going 50mph at some points. It’s driving just fine and I understand any issue I may face is due to Gieco buying cost effective parts. As for Awais, I’ll always come back as if he’s there.
Henry D.
5 out of 5
1/31/2024
The service people were helpful, professional and well informed. They treated me and my car with respect and care. Efficiency is always noted in their service as it was again this time.
Susan S.
5 out of 5
1/31/2024
Polite and professional
Theresa L.
5 out of 5
1/31/2024
I believe service is the most important reason to choose McGrath in Morton Grove. I have been very satisfied with my service and appreciate the management at McGrath sharing my same desire for world class service. Thank you. You do a great job in commucating and I understand what to expect. You run a very efficient service department. All the service associates (and in this case Mark) have been very friendly and professional.
Sharon R.
5 out of 5
1/31/2024
Andrew was very kind and helpful.
Jessica M.
5 out of 5
1/31/2024
Andrew was fantastic!
John L.
4 out of 5
1/31/2024
Marc Nunez, our service advisor, took care of our vehicle in an extremely professional and efficient manner. I hope his expert work is appreciated by the dealership. Maybe a raise would be a good way of telling him he does his job extremely well!! He is one of the reasons I think McGrath Acura Morton Grove is an awesome dealership!!
Neal B.
4 out of 5
1/30/2024
Finished on-time
Patrick B.
5 out of 5
1/30/2024
Marc Nunez was absolutely a professional from the start. It was a pleasure to bring my car for service. Your Service Department excels over many that I have used in my lifetime and I’m 72 yrs old. I am so grateful I have an Acura. Thank you!
Yun K.
4 out of 5
1/30/2024
I’m just happy about your solving the problems
John I.
5 out of 5
1/30/2024
I brought my daughter’s car in for service. Paul Tran was terrific with informing me of the services the car needed and advising me how best to prioritize the repairs.
James S.
5 out of 5
1/30/2024
Quick and professional..
Lynette G.
5 out of 5
1/30/2024
Great!
Edward H.
5 out of 5
1/30/2024
Andrew was courteous and professional.
Michele A.
5 out of 5
1/30/2024
Great Service
Dylan H.
5 out of 5
1/29/2024
As always - fast, efficient, courteous. Best center and staff I have ever had a vehicle serviced.
Steven S.
5 out of 5
1/29/2024
Always happy with service. Paul is so nice to deal with. Knowledgeable, helpful and always friendly. I would recommend dealership because of paul
Lalani A.
4 out of 5
1/29/2024
Awais provides great customer service. There was an appointment issue with the system ( I had a scheduled an appointment ) he did great job.
Christian M.
5 out of 5
1/29/2024
Service was fast, everything was well explained. Marc was very accommodating and calm, two thumbs up.
Thomas G.
5 out of 5
1/29/2024
Nice service. The gentlemen I interacted with ensured I had a good car wash after i mentioned it didn’t look cleaned. Nice environment

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