About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 8632 reviews 74%
4 star 2487 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 177 reviews 2%
Review Us
Reggie F.
5 out of 5
12/10/2023
As always, vehicle was done in a timely manner. Great job on the part of the technician and excellent customer service on Awais.
Christine H.
5 out of 5
12/10/2023
Everyone was great
Melissa P.
5 out of 5
12/10/2023
I absolutely love working with Marc Nunez he is so polite and helpful. Marc makes sure to keep me updated and is honest about what my car needs.
Miriam G.
5 out of 5
12/10/2023
Did the job in timely courteous manner
Christine D.
5 out of 5
12/8/2023
Great service! Awais answered all my questions n concerns!
Mike R.
5 out of 5
12/8/2023
Paul helped me get the service I needed and also helped me get the radio code I needed. Thanks again!
Cindy G.
5 out of 5
12/8/2023
Paul’s the best!
Ann D.
1 out of 5
12/8/2023
I brought my car in for a starter issue that is covered under my warranty. Acura fixed my starter but caused another problem where all the lights on my dashboard came on with electronic brake problem, brake hold system problem, vehicle stability problem etc flashed and I was alert by the car to park it. I was on the highway when this happened and my car went into neutral for few seconds where I could’ve died. I got off the highway and the car swerved on its own. I had to tow my car to acura dealer because of a mistake your service guys did and the representative tells me it was a “software update” issue, which is ****. Never coming back here again.
Miranda B.
5 out of 5
12/8/2023
He was so helpful and sweet - absolutely felt taken care of. He offered to wash my car (I didn’t even have to ask) AND vacuumed it out. Stellar service, amazing communication - my favorite service experience so far!
Fairfield Baptist.
5 out of 5
12/7/2023
Outstanding customer service and personal care by Mark
Melton B.
5 out of 5
12/7/2023
Your service guy that assisted me name was Mark he was amazing. I am so glad that I purchased my car from you guys. Great service..
Claudette D.
4 out of 5
12/7/2023
I appreciate the fact that I didn't have to wait very long for the service to be completed. Very importantly, I received updates on the progress of my vehicle. Afterthe services, my vehicle is running much better. Thank you Paul Tran.
Sheldon C.
5 out of 5
12/7/2023
Leo is absolutely amazing. Always goes above and beyond to make sure we are taken care of. He is always available to answer any and all questions. Amazing person.
Sandra T.
5 out of 5
12/7/2023
I Appreciate The Welcoming And His Professional Fast Service
Gilberto A.
4 out of 5
12/7/2023
I await it
Patrick G.
5 out of 5
12/7/2023
I need your help Thank you
Fiorella W.
4 out of 5
12/6/2023
I taked my vehicle to a different dealership for service and it was a nightmare!!! I found out McGrath also services Honda’s and without hesistation, I brought it for repairs as it had Many issues. Working with Leo put me an ease and even when my engine light came on again, Leo patiently spent days with his team trying to figure out what else was wrong. Sure enough, he did! My car is now running great and with no issues!!! Accolades to Leo and his team. I am so thankful!
Kenneth K.
5 out of 5
12/6/2023
I received prompt, professional service. My agent, Andrew was great. He addressed my concerns about my service visit. He informed me as my service was being completed. He went over the points of interest. I was very satisfied with my visit to the service department. Your service department at McGrath in Morton Grove, is a major reason I’m continue to lease Acura MDX from your organization. This is my fifth MDX from McGrath and Morton Grove.
James S.
5 out of 5
12/5/2023
Marc was great
William S.
4 out of 5
12/5/2023
Awais again provided great advice and service. He also mentioned that they now do body work and I am scheduled to bring my car in to remove scratches.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.