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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8632 reviews 74%
4 star 2487 reviews 21%
3 star 155 reviews 1%
2 star 205 reviews 2%
1 star 177 reviews 2%
Review Us
Cindy D.
5 out of 5
10/31/2023
Paul Tran provided me with excellent service. Thank you !
Jahir S.
5 out of 5
10/31/2023
It’s very nice service and responsive
Paul S.
5 out of 5
10/30/2023
Thank you Awais & team. We had a pleasant experience with you and your service team.
Deborah B.
5 out of 5
10/28/2023
One of the main reasons I keep Leasing an Acura is the quality of the service department! Always amazing attention and service!
Heather L.
5 out of 5
10/28/2023
Paul is very customer focused and excellent. Very efficient and friendly. Always take care of my needs.
Carlos J.
5 out of 5
10/28/2023
service was great as always!
Jawad A.
5 out of 5
10/28/2023
Awais was excellent in communication, customer service and very cordial throughout this whole process...
Masha A.
3 out of 5
10/28/2023
Almost two hours to complete oil and filter change. Very slow and expensive. Promise time was 1 hour to 115. The vehicle was delivered 15 minutes after the account manager collected payment. I saw two customers in the entire facility and 8 staff.
Nelson F.
5 out of 5
10/27/2023
Good service as always.
Christoper O.
5 out of 5
10/27/2023
Great job, l love coming there for my service. Paul Tran let me understand the reason doing the repairs.
Nick M.
4 out of 5
10/27/2023
Andrew is great. I will be back because of him.
Stu W.
5 out of 5
10/27/2023
Awais is a courteous and knowledgeable individual who is a true asset to the McGrath team. Thanks, Stu W
Marc A.
5 out of 5
10/26/2023
Awais is trustworthy. He explains things in a clear manner. I like working with him.
Martinez (.
5 out of 5
10/26/2023
Awais and the entire staff was very accommodating in getting my vehicle service and was able to communicate thoroughly. I appreciate the great customer service that this dealership provides!
Teresa D.
3 out of 5
10/26/2023
I was happy that the tech saw that I was still under warranty! I was previously told I was not.
Kelechukwu O.
5 out of 5
10/26/2023
I was very impressed with the service Awais provided
Anthony V.
4 out of 5
10/25/2023
Loved working with Andrew and Awais. Great customer service and very polite. Will definitely be working with them only from now on for any services my vehicles require at Acura.
Mary B.
5 out of 5
10/25/2023
Leo and the team do an amazing job. Thank you for making it so smooth for me.
Laurel F.
5 out of 5
10/25/2023
Marc was very professional and friendly. He was informative and made sure he could communicate with us regarding our vehicle. The service tech did a great job..very efficient.
Katina B.
5 out of 5
10/25/2023
Great customer service by Awais

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