Service Center

Real Reviews From Verified Customers

Andrew M.
4 out of 5
2/27/2024
Always a great experience dealing with this service team.
Myra Z.
5 out of 5
2/26/2024
Paul Tran is excellent!!!.. never steers me wrong and gets the work needed accomplished in a smooth, efficient and seamless manner !! He is a 10 plus in my books !
Woojeong B.
5 out of 5
2/26/2024
Andrew was very prompt, and helpful! Thanks.
Barbara L.
5 out of 5
2/26/2024
Marc is great. He answered my questions and was very attentive. He's my favorite and remembered me from my last service.
Ivica L.
4 out of 5
2/25/2024
Everything on time how was promised
Edward H.
5 out of 5
2/25/2024
Very enjoyable experience!
Herb S.
5 out of 5
2/24/2024
Andrew communicated very well and established trust. I will use him and McGrath again
Darrian S.
5 out of 5
2/24/2024
He's the best service advisor.
Wilkerson J.
5 out of 5
2/24/2024
Excellent customer service, every person was knowledgeable, helpful and friendly. Thanks for a great customer experience.
Lloyd C.
4 out of 5
2/24/2024
Clear and efficient, thanks.
Robert T.
5 out of 5
2/23/2024
Andrew, again, was great. He even called me on his day off to make sure my car was ready for me and that I was satisfied with the results of the repair work. Marc was also helpful.
Charles D.
5 out of 5
2/23/2024
Andy was great, very professional and friendly. We will definitely speak very highly of McGrath Acura and it’s service department.
Romeo S.
5 out of 5
2/23/2024
Awais is very helpful and other staff in service Dept.
Syed L.
1 out of 5
2/23/2024
I paid for new window actuator. It is faulty. It sounds like my window is down when I'm on the highway. I brought it back in 3 times now. Finnally told i have to live with the noise. That's terrible. A new actuator should be installed if this is faulty. This is a 200k car and feels like a cheap Toyota.
Robert W.
3 out of 5
2/23/2024
All issues were discussed and looked into. The report I received about my car was to the point and answered my concerns.
Mateusz K.
5 out of 5
2/23/2024
Great service as always !
Sandy S.
5 out of 5
2/22/2024
My service at Acura Morton Grove was very pleasant. Awais Shabbir was my service advisor and he demonstrated a high level of expertise and professionalism throughout the entire appointment. The service was very efficient and he explained the needed repairs in a way that was easy to understand for me.
Dave Z.
4 out of 5
2/22/2024
Andrew was outstanding. You are lucky to have him.
Ronald T.
5 out of 5
2/22/2024
Very professional expedient work. Thank you very much.
Patrick G.
5 out of 5
2/21/2024
Polite and excellent. service

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