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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
James .
4 out of 5
9/27/2023
Matt explained what needed to be done and continued to update as it progressed. Looking forward to any follow-up visit(s)
Theodore G.
5 out of 5
9/26/2023
staff is great-mitt was terrific-kept me informed about the service and time; couldn't ask for better service people-others not in service dept. are terrific too. Best service I've ever had anywhere and I'm 79 so I've had lots. Coffee is great too.
Hilary A.
5 out of 5
9/26/2023
Matthew was great to work with. By far the friendliest person in the service department. Thank you!
Carla S.
5 out of 5
9/26/2023
Mark couldn't have been nicer! He went out of his way to explain things and make sure I was satisfied. He is an asset to your business!
Fred M.
5 out of 5
9/26/2023
Mark was wonderful best service manager I have ever run into
John B.
5 out of 5
9/25/2023
Excellent work. I was kept up to date on the progress, and really enjoyed the loaner.
Lasonya A.
5 out of 5
9/25/2023
Very well informed
Bruce H.
5 out of 5
9/25/2023
Great work as always!
Philip K.
5 out of 5
9/23/2023
Easy short request for service… fast, friendly and efficient service… exceptionally clean vehicle when I picked it up. Excellent!
Harry C.
4 out of 5
9/23/2023
Mark is a super guy . Very helpful and understands the issues. Great employee
Mary N.
3 out of 5
9/23/2023
Matt told me what was wrong with the car and how long it would take for the part to come in and it arrived on time and my xc70 was ready on Thursday.
Brian M.
5 out of 5
9/21/2023
Keep up the good work!
Karen B.
5 out of 5
9/20/2023
A+ service and excellent communication
Dan G.
2 out of 5
9/20/2023
I am very disappointed with the service I received, and will never return to your dealership or purchase another Volvo. The service department needs to be better managed, watched and possibly investigated.
Ralph D.
5 out of 5
9/20/2023
Very efficient and professional Pleasure to work with
Debera N.
1 out of 5
9/20/2023
We were told that our car needed a software update and an oil change. When we got there we were told the car already had the software update which we thought we had already completed. Then was told we didn’t. Really disappointed in your record keeping and then after waiting 1 1/2 hour was told to take home a courtesy car because they were having trouble with the update?? Had to drive back the next day to pick up car and I’ m still not convinced that my car really got the update???
Thomas Z.
4 out of 5
9/18/2023
It was Also a pleasure working with dylan and michael. Both were kind and respectful but also faithful in Supplying the answers that I forwarded to them. I also found them to be careful and detailed in their responsibilities. Thank them for a pleasant experience that I had with them. Tom Zarling
Mark W.
1 out of 5
9/18/2023
Everything was great, except I asked to have a spot on the interior ceiling by the passenger seat cleaned. This was not, must have been missed. Will mention it next visit .
Anthony G.
1 out of 5
9/17/2023
$200 a hour for labor is pretty high
Paul R.
4 out of 5
9/16/2023
Arrived on time. Did the work in a timely manner. Returned vehicle as promised.

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