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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Michael B.
5 out of 5
9/1/2023
Mark was great and had to search to find the quote we received via phone. Much appreciated. Got car done ahead of schedule and courtesy car was ready to go.
Mary Beth.
4 out of 5
9/1/2023
Done promptly, with a car wash within 30 minutes
Brian B.
2 out of 5
9/1/2023
Went to the dealer to get a 50000 mile service and use 2 coupons one for a $150 off new tires and another for $70 off an alignment. I was told I couldn't use 2 coupons on the same day I would need to buy tires today and then come back tomorrow if I wanted to use the coupon for the alignment. I appreciate the coupons did say in the tiniest print at the bottom that it couldn't be combined with another offer. Had you have honored both coupons you probably would have identified I also needed brakes and you could have sold me 4 tires a break job and a $130 tire alignment. Instead the service associate decided to stick to the policy of not allowing 2 coupons on the same day and as a result sold me nothing. I can appreciate adhering to a policy, but not at the expense of the customer and the business.
Jay K.
4 out of 5
8/31/2023
Mark as usual has been extraordinary in answering all the my concerns and offer best advise.
David H.
5 out of 5
8/31/2023
Mark is the best
Timothy C.
5 out of 5
8/29/2023
Quick service and friendly as always.
Sophie Lea.
5 out of 5
8/26/2023
I appreciate Hassan going the extra mile to take care of my car service!
Robert B.
5 out of 5
8/26/2023
Very timely explained everything great service
Stephen K.
5 out of 5
8/25/2023
Mark is great as always and was very knowledgeable and communicative about the repair. He’s a great guy and an asset to your company.
Adam J.
4 out of 5
8/25/2023
Mark is great and always has been.
Kelly A.
5 out of 5
8/25/2023
Matt provided great communication and service throughout the entire process! He kept me updated and was very transparent in the step they were taking to ensure we had a safe vehicle.
Aneta P.
5 out of 5
8/25/2023
Matthew was great! Professional and knowledgeable service. I would recommend McGrath Volvo service.
Paul W.
4 out of 5
8/24/2023
I appreciated Matthew asking me if there was a specific time I would like the service completed. I then appreciated it being done by the time I asked.
Patrice M.
1 out of 5
8/24/2023
When I came in to the service area I mentioned to Matthew ( who was very nice and helpful), that my dashboard used to show the speed limit on the road. It seems since I was there I. January, that this no longer happens. I asked why and he was going to look into it. After having my tires rotated and windshield wipers changed, ( and being there for over 2 hours), there was no nention if this and by then I forgot about it until I started driving. I would still like an answer.
Jeff S.
4 out of 5
8/24/2023
I came in without an appointment...Mark addressed my concern and got me back on the road.
Dariusz W.
5 out of 5
8/23/2023
Always great service. Thank you
James M.
5 out of 5
8/23/2023
Excellent job done. Also Hassan was great with follow up. Much appreciated. Following up makes me feel confident of the service Thank you
Daniel T.
5 out of 5
8/22/2023
Very good service. On Sunday.
Martin J.
4 out of 5
8/20/2023
Mark was very pleasant and helpful. He explained everything up front and there were no surprises when it was time to pay for my service. I will definitely return in the future.
John B.
5 out of 5
8/19/2023
Mark was informative & answered all my questions. Nice job.

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