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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1418 reviews 60%
4 star 585 reviews 25%
3 star 60 reviews 3%
2 star 156 reviews 7%
1 star 138 reviews 6%
Review Us
Irfan Z.
4 out of 5
8/19/2023
Mark was very responsive and accommodating. Good service. I do wish the issues that I had with the car were covered under warranty. My car has been well kept and only had 55000 miles. I will have to reconsider purchaseing a Volvo in the future, if this is the car quality I have to expect.
Evelyn D.
5 out of 5
8/18/2023
Responsive. Kept you up dated
Linda S.
5 out of 5
8/18/2023
Great service and communication always!!
Maureen B.
5 out of 5
8/18/2023
Friendly, professional. Courteous.
Joseph F.
5 out of 5
8/17/2023
Mark did a great job as always. Took care of the service needed and answered questions about potential work that might be needed in the near future.
Denise M.
1 out of 5
8/17/2023
I pays for a wheel alignment and found out it as not done correctly by another Volvo dealer. Your team confirmed. I have to take another day off of work and drive another 34 miles to your place to get it done properly.
Tyler D.
2 out of 5
8/16/2023
Sat in waiting area for 5 hours before any update on diagnosis, permission for work, or any updates. I had to physically walk to the service rep, who had previously updated other guests in the wait area during the same window of time. It felt I was being actively deprioritized and ignored by the employee. Until I stood in front of them, no updates, no call to extended warranty provider, etc…
Richard G.
5 out of 5
8/15/2023
Hassan did an excellent job of keeping me informed as to the status of my car.
Jose M.
5 out of 5
8/15/2023
You all are the best! Thank you Matt! Fantastic job!
Steven R.
4 out of 5
8/14/2023
Jasmine is great to work with and provides support to solutions and certainly is attentive to follow thru with the Mechanics.
John W.
4 out of 5
8/12/2023
Everything went as panned
Steven L.
5 out of 5
8/10/2023
I was kept informed by Hassan and greeted promptly when I arrived
Ada B.
4 out of 5
8/10/2023
Mark always goes over and beyond all expectations! He is thorough and communicates clearly what needs to be done. He is so helpful and friendly. I look forward to working with him when I come in for Volvo servicing as I know he will always provide the best service possible.
Brett F.
5 out of 5
8/9/2023
Hassan and team provided excellent service, thank you!
Benjamin C.
5 out of 5
8/8/2023
Mark, Hassan, Jasmine, and Matt rock! Thanks for the speedy service:)
Jessica .
5 out of 5
8/6/2023
Mark was professional, courteous, and delivered excellent customer service.
William T.
5 out of 5
8/6/2023
Job well done!! Mark is an asset!!!
Louis G.
4 out of 5
8/6/2023
Mark is a pleasure to work with and his proactive, sincere level of service is unmatched and a standard to which all should be measured. Mark is the face of Volvo to me.
Michael I.
1 out of 5
8/6/2023
Driver’s seat belt buckle was installed “backwards”, had to go back into service to eliminate “twisted” belt.
Joseph E.
4 out of 5
8/5/2023
Kept things efficent and simple

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