About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1842 reviews 64%
4 star 600 reviews 21%
3 star 84 reviews 3%
2 star 161 reviews 6%
1 star 183 reviews 6%
Review Us
James D.
2 out of 5
5/24/2024
My advisor Was great. I can’t say anything bad about him. I am disappointed with the technician who claims there’s nothing wrong with my truck. I’m also irritated. He did not put the tonneau Cover secure back to the truck. I just bought that truck more than a month ago wasn’t even washed. The man who greeted me when I bought your loaner back, needs a lesson in customer service as well. I had to suggest to him to bring up my vehicle to transfer things back because we went grocery shopping instead he didn’t even ask me tells me to empty the truck out and go see the cashier even though there’s no charges or even Make suggestions. Not really happy with your service department
Edward P.
5 out of 5
5/24/2024
Daniel and everyone we worked with was a great experience. Daniel made sure we were taken care of.
Sharon C.
5 out of 5
5/23/2024
Couldn’t have asked for a better group of people to work with. Thank you for everything. Sharon
Jeffery W.
4 out of 5
5/23/2024
Yes every one did a great job very happy. But it takes way to long to get thru the paperwork. I have purchased many cars in Wisconsin. From start to finish about one hour. You should really look in to this problem. But every one was very helpful.
Joe L.
5 out of 5
5/18/2024
Amazing and friendly
Jonathan K.
5 out of 5
5/18/2024
I loved my service advisor. Give him a raise for working nights! Super easy to work with. I appreciate you guys being almost 247 and open at night during the week.
Mario J.
5 out of 5
5/17/2024
Dan E did an outstanding job taking me in early as 5 am and giving me a shuttle ride to my job keep up the good work Dan Eugea
Victor A.
5 out of 5
5/16/2024
Muy buen trato y amabilidad lo recomiendo ???? mucho
Alfredo T.
4 out of 5
5/15/2024
Service was great from start to finish , the only thing left to complete is for Honda to call me to schedule an appointment to apply the under the car protective coating
John B.
3 out of 5
5/13/2024
Have trouble though...smell something like transmission fluid and I get a knocking or cliqing when I but the car in drive or reverse and lightly hit the gas...will be giving you a call layer about bri go g it in a d taking a look at it...hope it is ot the transport Hope it is not the suspension but it has to be one or the other.
Christa H.
5 out of 5
5/13/2024
I also was very pleased with the service from Dean Kasson showing me the vehicles and taking the time to explain the features of them it made for a pleasant buying experience.
Tao L.
2 out of 5
5/11/2024
To whom it may concern, To Service Department, First of all, I'm not Satisfied with my service. Second, I have a question. Do you use OEM parts or Aftermarket parts for repair? Also, Do you allow technicians to use aftermarket parts to repair for customers? Thank you! Best regards,
Mary C.
5 out of 5
5/9/2024
Great service
Richard D.
4 out of 5
5/8/2024
I had a new salesman, he needed a little help, BUT DID A GREAT JOB. We have been Valley Honda customers for years, switched to you and look forward to the future with you..
Steven C.
4 out of 5
5/8/2024
What a great experience. Took my Wife’s car in for servicing with TJ and Noah in the Service Department - and decided to look for a new car for myself. I got top dollar on my trade-in and Big Mac (Roger) stayed with me for four hours on the sales floor. I really wanted to make a good decision on the right car - and it was important to me to make a good deal. Ended up leaving with a 2024 CRV which I love - and with reasonable monthly payments as well. As always I leave McGrath a happy - and returning - client.
Nak N.
5 out of 5
5/5/2024
Good service
Becky W.
1 out of 5
5/4/2024
My car was there for a flat tire. You replaced the tire but DIDNT PUT AIR IIN IT!!!
Ginette .
5 out of 5
5/3/2024
Joseph M. did an amazing job as well as TJ in service and Alex in financing. I was very impressed with the smooth process and will definitely be referring others and obviously continue coming here.
James M.
5 out of 5
5/2/2024
Great service
Michael M.
5 out of 5
4/28/2024
Positive professional service ( impressed 24 hour service) Great Manager shared detail

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.