About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1842 reviews 64%
4 star 600 reviews 21%
3 star 84 reviews 3%
2 star 161 reviews 6%
1 star 183 reviews 6%
Review Us
Chad B.
2 out of 5
3/24/2024
One of the issues I came in for, was not fixed. I could still hear rattling in the same location as outlined in my appointment information. Additionally, I could tell the van was not washed despite being told it would be. Ever since buying my vehicle from McGrath almost 3 years ago, either the car wash did not work, or the service rep did not take care of it. When I picked up my vehicle yesterday, the rep didn’t hand the front desk any paperwork, and seemed careless. Still waiting for a call back from the text I sent earlier today. The only decent part about this service was the technician sending me a video identifying the cause for one of the concern areas. Please help make this right and be better. I can’t help but wonder what else is being left unattended or looked over, and with my warranty coming up I don’t want to come into my next appointment and then Honda finding things that require fixing, and it inconveniently being past the warranty.
Joseph L.
4 out of 5
3/23/2024
Zach is fabulous representative of your dealership. Simply the best!!
Jairo G.
5 out of 5
3/23/2024
Helpful and friendly interaction. He listened and solved all my questions.
Adil S.
5 out of 5
3/23/2024
Perfect
Gregory S.
5 out of 5
3/23/2024
A breeze. Thanks for the excellent service
Thomas U.
5 out of 5
3/23/2024
McGrath Honda has the very best people persons on staff better than any one else around.
Kirstin R.
4 out of 5
3/23/2024
Quick & professional!
Rebecca A.
4 out of 5
3/23/2024
He was honest and did not try to persuade me to purchase the higher-priced tires.
Timothy R.
5 out of 5
3/23/2024
Noah and JT are excellent representatives of McGrath. Frankly, everyone I met was excellent. New facilities are amazing.
Michael R.
1 out of 5
3/23/2024
Was expecting a loaner but was denied due to my insurance. It would have been nice to know that certain insurance companies weren’t accepted before driving 35 minutes to only be denied a loaner. If you don’t accept certain insurance companies, let the customer know before making appointment/loaner arrangements.
Giti O.
5 out of 5
3/23/2024
Every thing is perfect, thank you
Preety S.
4 out of 5
3/23/2024
I can not say enough good things about Bryan, he always goes above and beyond. I have been working with him for 4 years now and every time I come to the dealership I only want to work with him.
Jesus R.
4 out of 5
3/22/2024
Noah Taylor.He treated me in a kind, respectful manner. He paid attention to everything I told him about the problem with my car. I congratulate you for having an exemplary employee like Noah tylor
Mike G.
1 out of 5
3/22/2024
Took way to long for an oil change and tire rotation, I was there for over an hour and a half and that was with an appointment made several days prior. There is no point in having appointments if the work is not scheduled.
Rich S.
4 out of 5
3/22/2024
Erin is awesome
James L.
5 out of 5
3/22/2024
Joe does a great job taking care of your customers. McGrath should be glad he is your employee!
Warinder N.
5 out of 5
3/22/2024
Very nice people
David L.
5 out of 5
3/22/2024
David Cavazos was amazing! Great young man.
Phillip R.
5 out of 5
3/22/2024
Awesome, quick and attentive
Thomas W.
1 out of 5
3/22/2024
The tonneau cover is coming apart at the first seam. I came home from work today and noticed the cover was splitting apart. I called Joseph Trice my sales associate and he told me Akira said to bring it in. I will be bringing it in tomorrow after I work around 4:45pm Thanks Tom

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.