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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1842 reviews 64%
4 star 600 reviews 21%
3 star 84 reviews 3%
2 star 161 reviews 6%
1 star 183 reviews 6%
Review Us
Andrew F.
5 out of 5
3/20/2024
Anytime. I had the best experience it felt really good. And I come from 30 years of car sales. Thank so much.
Steven W.
5 out of 5
3/20/2024
Curtis was great to deal with. He was very upfront and honest about my vehicle. He quoted me a time frame in which it would be done and delivered on it. One other thing he did that was exceptional, he pulled my car out of the crowded service area and brought it up front for me. Class act!
Ajit S.
5 out of 5
3/19/2024
Atif is very humble and knowledgeable person, he helped me with all my query and very smooth process of my car service.
Steven R.
5 out of 5
3/19/2024
Erin kept us informed of the status of our vehicle while in the service area, she is fantastic!
Dominic T.
5 out of 5
3/19/2024
Erin was amazing!!!!!
Frank S.
2 out of 5
3/19/2024
Service was great just seems you guys overbook so my appointment for an oil change was 5:45 I was there at 5:40 and it was 7 or 8 min before anyone even asked if I had an appointment. The young kid gave me the impression they couldn’t fit me and I was irritated because I had an appointment. It was another couple min before I got a service advisor but everything else was really great. I lucked out and got a coupon for 49.95 but somehow they charged me 39.95 which maybe good for me unless they screwed up and out regular oil in and not synthetic? Crsp now I better check why it was so cheap.
Bradley S.
5 out of 5
3/19/2024
Erin always goes above and beyond, we can always trust her recommendations on any service necessary!
Cheryl H.
4 out of 5
3/19/2024
Okay, I will give a good report.
Christopher R.
2 out of 5
3/19/2024
Be more knowledgeable and have more experience on services and products And be more professional.
Nick G.
4 out of 5
3/19/2024
Kyle was amazing, he made the entire process effortless. He knew what he was talking about and explained everything to me in a way I could understand. I will 100% be coming back to request him.
Maaz F.
5 out of 5
3/19/2024
Excellent and timely service by Atif Syed, very well coordinated. Thank you.
Ivan Y.
5 out of 5
3/19/2024
everything was fast. very pleased with these guys
James .
5 out of 5
3/19/2024
Zach provided great service!
Roger T.
4 out of 5
3/19/2024
As usual, very good. Not just a new tire but also Handfree!
Zorica N.
5 out of 5
3/19/2024
Professionals service, Easy scheduling, nice environment and great staff. A pleasant experience overall.
Suzanne S.
5 out of 5
3/19/2024
Zach was extremely thorough and provided the best service . We will return to keep our Pilot going strong. Thank you!
Tamara D.
3 out of 5
3/19/2024
Daniel only checked us in, and wasn’t working the day my car was scheduled. I had an appointment for 8:00 am, and was told it would be done around noon. When I called close to 3:00, I hadn’t received the video I was told about, and they had just started the service. Also, it was clear the lack of communication between Daniel and the service manager because I was told something by Daniel that the service manager had never heard of doing. Unfortunately, service at this dealership has gone downhill.
Kenneth H.
5 out of 5
3/19/2024
Nice smooth and relaxing experience.
Gergana G.
5 out of 5
3/19/2024
David was really nice .
Diana T.
5 out of 5
3/18/2024
A most pleasant experience, you answered all my questions and offered valuable advice on other items that needed to be addressed. Also, I very much appreciated the shuttle service. Thank you.

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