Service Center

Real Reviews From Verified Customers

Dewey G.
4 out of 5
10/18/2024
I’m older than dirt and have purchased many cars over the years. This was by far the best car buying experience I’ve ever had.
Cynthia R.
5 out of 5
10/17/2024
Caden, George and Ana were fantastic! Our 4th Honda purchase and so happy with my CR-V
Kathryn F.
5 out of 5
10/12/2024
I had an excellent experience at Honda of St Charles. Daniel and his team were exceptional
Deborah W.
5 out of 5
10/12/2024
Everyone was so pleasant and helpful. It was a great experience. Thanks to all who assisted me. DW
Victor R.
4 out of 5
10/12/2024
Thank you for the great service experience with Daniel Eugea. Everything went smoothly, and I was completely satisfied with the process. I will be happy to provide additional feedback in the upcoming survey.
Karmega A.
2 out of 5
10/11/2024
Non transparent pricing. Never told me the car doesn't have 2 key fobs . During delivery I got only 1 key and told that's all and pay 400$ for additional key fob. I am going to complain to Honda corporate
Daniela R.
5 out of 5
10/5/2024
Thank you to Arthur and Sebastian S. for helping us out!!
Carl R.
5 out of 5
10/4/2024
Clean, roomy facility, friendly staff, Caden was the best.
Edwin C.
4 out of 5
10/3/2024
Do not recall receiving any services from McGrath Service Dept
Lynn .
5 out of 5
10/2/2024
Dan was very knowledgeable and efficient.
Lisa J.
5 out of 5
9/29/2024
Prompt service, ease of loaner acceptance and return. Friendly and helpful staff
Deborah G.
3 out of 5
9/27/2024
Yes after going through several issues. We finally were able to get to the sale.
Marcos G.
5 out of 5
9/25/2024
Exelente servicio me trataron con respect gracias Daniel Eugea
Ahmad A.
4 out of 5
9/24/2024
Nice dealer & great stuff. Thanks for everything
Deborah R.
5 out of 5
9/23/2024
He is super friendly and very helpful. He makes it worth going in at night because he is such a great guy to deal with.
Guilbert A.
5 out of 5
9/23/2024
Excellent work
Jesse W.
1 out of 5
9/21/2024
There was only 1 key provided for the truck I purchased. It cost me 200.00 at the Ford sealer in Galesburg to have a 2nd key made. I felt McGrath should have provided 2 keys for this truck purchase.
Mark P.
4 out of 5
9/19/2024
You know I visited a Honda dealership up here in Muskegon Michigan and wasn't asked once if I could be helped!!?? I knew than that I would travel back ( 250 miles ) to your dealership in St. Charles, Illinois to get Excellent service!!!!! Thank-you so much as I was treated very well!!! Mark P
Daniel A.
3 out of 5
9/19/2024
I wish I will get a call to express my self well
Eric M.
5 out of 5
9/16/2024
The salesmen we bought the Civic from, Steven, did a great job also. he was very friendly and helpful throughout the process.

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