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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1842 reviews 64%
4 star 600 reviews 21%
3 star 84 reviews 3%
2 star 161 reviews 6%
1 star 183 reviews 6%
Review Us
Katherine F.
4 out of 5
7/13/2024
MAX our sales man was very helpful. The whole team was very kind. My only complaint was the wait for financing. We said yes to car and it took 2 hours until we saw the finale team. It was a tough wait. But everyone was very kind and knowledgeable.
George B.
5 out of 5
7/13/2024
It is great to know that services can be given at a time of an Customer satisfaction.... Great customer service does goes an long way....
Milos G.
1 out of 5
7/12/2024
They lied to me don’t tire that wasn’t watchable also they never answer calls in service
Michael O.
2 out of 5
7/12/2024
1. I don’t know who Daniel Eugea is - did not encounter that person. 2. Garry Jackson was our sales rep, he was great. Arrived at dealership around 6:45 and finished test drive, questions, trade in appraisal and price and financing conditions within 90 minutes. 3. After that, disaster. My wife and I sat in your dealership, waiting to write and check and sign paperwork, for over 4 hours. We did not leave the dealership until 1:30a. Completely unacceptable, and a complete failure by management to adequately staff and care for customers. What started as a great experience left us with an awful taste and will likely prevent us from ever doing business with McGrath again. Four plus hours we sat and waited to sign and pay. Over half a work day. It’s absurd to think about, and was painful to endure - awful customer experience.
Jeffrey B.
5 out of 5
7/12/2024
Daniel was very easy to work with!
Rebeca S.
3 out of 5
7/11/2024
I can't answer a question for a service that I have not received
Robert B.
4 out of 5
7/11/2024
I’m just hoping that the service department and the Car Wash department is on their game. I’ve dealt with different dealerships that the service department wasn’t what we expected. We’re bringing our car in Saturday afternoon for a car wash for the first time. Let’s see how that goes. Have a good day
George B.
4 out of 5
7/10/2024
I'm really te idea that it is an 24 hours service available for car needs...Keep up the good work of service
Robert L.
5 out of 5
7/8/2024
Amazing experience
Patrick C.
4 out of 5
7/7/2024
Great place I love that there open at night very convenient
Anna R.
5 out of 5
7/4/2024
Professional and helpful
Daniel F.
4 out of 5
7/4/2024
Daniel was pleasant and a no pressure individual. Also a sharp dresser! Overall he helped getting the Ridgeline I desired.
Christian V.
5 out of 5
7/1/2024
Excelent service:)
Linda K.
5 out of 5
7/1/2024
And a special thank you goes to Samuel Kurtz who was so completely helpful during the whole process and made our day seamless and fine! It's not just your product we appreciate, but also the diligent professionalism of everyone we met at your business.Thank you.
Michael H.
5 out of 5
6/30/2024
Everyone was great that I worked with! But my sales associate was Jose not Daniel. Jose was excellent, very professional
Sonya G.
5 out of 5
6/29/2024
We we're felt very welcomed coming in, and everyone was really friendly and very helpful.
Sam G.
4 out of 5
6/26/2024
Upon my arrival, Daniel brought me to Jose E. Jose was extremely knowledgable and was a large factor in why I chose to make my purchase at McGrath Honda.
Anne C.
4 out of 5
6/23/2024
Daniel is excellent!!
Christina V.
4 out of 5
6/20/2024
It was nice to be able to get my oil change done at midnight. Daniel made it easy for me!
Samuel M.
4 out of 5
6/19/2024
Steve was the salesman who helped me and he had a good attitude, very chill.

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