Jason was great on keeping me informed about the status and completion of my vehicle. Great job
Jerry was very helpful in suggesting other services that I could use.
An overall pleasant experience
Very professional and organized. Thank you
I wish that your Car wash would get the Back end of the car cleaner.
I really appreciate that you are listening to all my issues with the car. It's fixed always the first time. I enjoy your waiting room . There are lots of places to sit so you don't feel crowed. Jerry was fantastic with keeping me informed.
Jerry is the best!
He has been my Service Consultant for 8 years.
When I bring my CRV in for service I know the car is getting just what it needs to keep it in safe and great running condition!
Jaxxon was very nice and helpful!
Came in with a $44.95 oil change coupon from motorwerks Honda. Was charged $50+Tax. Spoke to someone twice about the coupon and she said McGrath Honda would honor the coupon. Asked for hood prop to be popped back in, that wasn't put back in place.
Jerry nepermann was very helpful and nice to work with.
He was very friendly, helpful and nice! Give the guy a raise!
very friendly and professional service
Happy with the service today. Thanks
He far went above and beyond is appreciated
I spoke with the representative on the phone to explain that I was coming in for a recall, and they scheduled me for a Sunday. I arrived, sat in the lobby and 45 minutes later they came out and said we don’t have the parts. I don’t understand why they didn’t check first so I didn’t waste my time and my gas money and anything else if you didn’t have the parts on site, very disappointing and also your communication with me has my name misspelled. You could at least get that right as “valued” customer.
Anthony made my experience quick and efficient. Informed me of all my options and gave me everything I needed. The best service I have gotten at a car dealership. No question that McGrath has the best service!
I was charged $499 for a transmission service that Schaumburg Honda was willing
to do for $187 .
The transmission filter was not replaced as I was not charged for a transmission filter and gasket.
I was charged for 3 units of transmission fluid and drain plug washer.
It seems like you ripped me off !
I will visit your service department tomorrow.
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