Always a pleasure to work with the service department. IB is always very efficient and gets a 10/10
Austin explained the various maintenance recommendations for my vehicle with no pressure at all. I left knowing exactly what was being done to my car and how much it would cost. He made sure he had all the vital information needed to contact me.
The service is wonderful and Martin is very professional in his work.
Stay customer focused doing well Jerry is doing well.
Anthony was curious and friendly service.
Vehicle service completed in timely manner
Jason Goldman was excellent and I want to say thank you for your help. I look forward to future services for my Ram 1500 to be done at the dealership. I had a great experience.
Kyle did a great job of keeping me informed about the process. Thank you!
Jerry was very knowledgeable and informative about the vehicle
Thank you
I would like to thank the manager Doug for taking care of me and making sure my car was fixed properly, He fixed the mistakes that were made and was very kind and helpful through it all. To all the other employees who helped me were also very kind and helpful. Thanks again- Dana D
Jerry was great to work with
Very knowledgeable, very friendly
Nice guy to work with
The staff was very friendly and efficient. I felt very comfortable and treated like a valued customer. Luis made sure all my questions were answered and that I felt taken care of. As a woman going for service, it usually feels intimidating, this was not the case. I look forward to using your services again as needed.
Thank you
Jerry Nepermann has given me excellent, friendly service as a Service Advisor for the past 23 years. On my appointment yesterday, I was once again given excellent service from check-in to check-out. Jerry gave my wife and I a clear overview of the work done, including his personal test drive of our 2023 CIVIC that revealed it did not need an alignment. I have total trust in Jerry as an honest, customer-dedicated representative of Honda who reflects the high quality of Honda!
Jerry is very organized and thorough. I trust his suggestions on what needs service when. I am totally confident that he is looking out for me. He is knowledgeable and I can discuss any oddball problem I’m having with him. Jerry also gets me a loaner when service time looks long; that is helpful.
I.B. was very pleasant to work with. Very knowledgeable and thorough and everything was completed on time.
My husband was there for the flat tire repair and he said that IB was terrific. We made it to Plainfield by 11, late but manageable. Thank your group for a rapid response and terrific treatment, m zawadzki
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