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Real Reviews From Verified Customers

Service Center Review Summary

5 star 783 reviews 70%
4 star 273 reviews 24%
3 star 14 reviews 1%
2 star 19 reviews 2%
1 star 26 reviews 2%
Review Us
Maura D.
5 out of 5
4/16/2018
Tammy Simone is an outstanding Lexus employee. She is very committed to her work and always provides excellent custom service.
Scott L.
5 out of 5
4/16/2018
Juan is the best. Works with the customer to ensure they have an excellent service experience.
Cornell B.
5 out of 5
4/16/2018
Excellent customer service
Michael C.
5 out of 5
4/16/2018
Sherry was awesome!!!
Jean T.
5 out of 5
4/16/2018
James has always provided me with outstanding service.
Rebecca H.
4 out of 5
4/16/2018
Michael Lunsford is so pleasant, he was very understanding of my concerns and will likely be the person i buy my new lexus from when i am ready to replace it so let him know he should be looking for the sales commission. Thanks!
Maria L.
5 out of 5
4/16/2018
Well done
Suzanne S.
5 out of 5
4/16/2018
Gaby did an excellent job. I would give her an A+ (or a 10+) and them some. Gaby is a great service manager.
Trina S.
5 out of 5
4/15/2018
Tammy has very good customer service.
Howard H.
4 out of 5
4/15/2018
I understand the limits of the location but in other locations I have been able to get the service done at the same location as sales and I've been able to look at cars while I wait. Chris was very professional.
Alan R.
5 out of 5
4/15/2018
Always great service . Why would I ever buy anything other than a LEXUS???
Tamela R.
5 out of 5
4/15/2018
Mike Lunsford has been my service rep since I purchased this vehicle. He is attentive, courteous and professional. I appreciate the consistency of knowing I will work with him each service visit.
Justin H.
5 out of 5
4/15/2018
Everything worked out great, thank you.
Henry B.
5 out of 5
4/15/2018
Very helpful, nice and knowledgeable
Shirrel J.
5 out of 5
4/15/2018
My service representative, Fred was nothing but kind, knowledgeable and professional. I will definitely continue my service with Lindsay Lexus of Alexandria.
James L.
5 out of 5
4/15/2018
Good service and honesty...
Dianna J.
4 out of 5
4/15/2018
Tammy is phenomenal! My next car will be a Lexus so that Tammy can be my service person.
Tiffany S.
5 out of 5
4/15/2018
Roger is great! He has always been very helpful. I hope Roger and Lexus keep a trustworthy relationship with their clients. Back to Roger- he’s great! Thank you!
Will W.
5 out of 5
4/15/2018
Honestly was an excellent experience. Thanks Gabby for your professionalism, you made the visit even better.
Stephen B.
5 out of 5
4/15/2018
Michael helped in every way he could. Very cordial. It was a very pleasant experience!

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