Service Center

Real Reviews From Verified Customers

Mary Ann.
5 out of 5
9/8/2024
Thank you for taking such good care of me while my car was in the shop
Vincent G.
4 out of 5
9/7/2024
Truck was completed on time
Michael D.
5 out of 5
9/5/2024
Ken Grody Ford is always there for us & our service advisor Chad does a great job taking care of us. Thanks so much!
Enrique T.
5 out of 5
9/5/2024
Yes it was great
Todd H.
4 out of 5
9/5/2024
I will be happy to fill out the survey for Angel , he was amazing!!
Gloria H.
5 out of 5
9/4/2024
Angel is a one that helped me he was the best and all the other ones are good at what they do. I take my car there because They. always taking care of me Very well.
Miguel G.
5 out of 5
9/2/2024
I would like to thank Paloma and Angel Jimenez at Ken Grody Ford for taking care of my needs and also for being really helpful.. Thank you very much Angel for all your Tim and help
Steven S.
4 out of 5
9/1/2024
Service advisor Chad was great with my service. He explained and managed the appointment extremely well. But, I was very disappointed with Ford corporate engineers for allowing what should be a pretty easy job, replacing a headlight, to be such a timely, complicated and expensive repair. I love my Fusion, and I know that there’s nothing that can be done now, but…poorly done, Ford corporate.
Scott A.
5 out of 5
8/31/2024
Chad always takes great care of us and our vehicles. He is the BEST!!!
Duncan L.
5 out of 5
8/31/2024
Mr Chad Larson is best and most professional service man at Ken grody he is always helpful and accommodating. Provides me details about my car repair and makes recommendations as needed
Maria B.
5 out of 5
8/30/2024
Chad was very efficient and communicated the service process very efficiently!
**** L.
4 out of 5
8/30/2024
Appreciated that you were able to get me in quickly to fix problem.
Jack W.
3 out of 5
8/30/2024
7am appointment, took car shortly after. Out by 8:10am
Sarah C.
5 out of 5
8/30/2024
Chad was very polite and helpful. The KGF service team is always attentive and great. Thank you
Michael D.
5 out of 5
8/29/2024
Great service - Chad got us in and out in less time than estimated. Only an oil change but the work done was perfect as always. No job to small. Thanks for your help!
Marcia S.
5 out of 5
8/27/2024
I have always had a great experience with Chad as my service manager. He was aware of a few other recalls that I was not aware of. He does a great job at checking these things that are important For my car.
Dawn D.
5 out of 5
8/24/2024
Timely and kept me informed
Carl M.
5 out of 5
8/24/2024
Chad was excellent . He got my vehicle done in a timely matter and was very informative. Great customer service.
Elisa S.
5 out of 5
8/23/2024
Quick service and always a pleasant experience
Philip M.
5 out of 5
8/23/2024
Chad is always great

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