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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Luis D.
5 out of 5
12/16/2023
Always great service! Thanks
Moira M.
4 out of 5
12/16/2023
Chad kept me informed thru the process and let me know what future work my truck would need. In addition he let me know when the job was complete as I waited off siie.
Joseph Z.
5 out of 5
12/16/2023
Great service and advice.
Micheal C.
5 out of 5
12/16/2023
Yes I was very satisfied with the service that I got from Ken grody Ford thank you very much
Gina M.
5 out of 5
12/15/2023
Chad Larson takes excellent care of my car….. he also keeps in good touch about the progress of the job and is very responsive when I have questions or concerns. He is warm and friendly and takes the time to explain the details as needed. Gina M
Margaret L.
5 out of 5
12/15/2023
I was kept informed and the car works.
Mark Anthony.
5 out of 5
12/13/2023
Thank you for the assist
Michael R.
4 out of 5
12/13/2023
Mike Mills is excellent!!
Thomas F.
4 out of 5
12/12/2023
Mike the Service Manager is a credit to the entire company.
John R.
5 out of 5
12/12/2023
Very professional, informative and fast service.
Ed A.
5 out of 5
12/12/2023
Great service as always. Thank you, Mike.
Don L.
2 out of 5
12/9/2023
You didn't honor the appointment I made. I scheduled a service appointment for 9am on a Thursday and you didn't even look at our car until the following day. Completely unacceptable.
Hector R.
5 out of 5
12/9/2023
Excellent service.
Keith K.
5 out of 5
12/9/2023
Perhaps the best buying experience I have ever had. Jimmy Ceballos was fantastic as a knowledgeable and straightforward, honest, patient, sales rep. Ryan Casper in Finance was also very knowledgeable and honest. Jim Shorter was very helpful in parts/accessories and Chad was very helpful in service. Everyone was very courteous, low pressure, caring and honest. And my F150 Lightening is incredible!
Steven P.
1 out of 5
12/8/2023
My car was damaged while in the possession of the dealership. It was reported at the time and l was told that they would review the video. I have not heard anything back. I did text Mike but have still not heard anything.
Morally Investments.
5 out of 5
12/7/2023
everything was great!
Keith K.
5 out of 5
12/7/2023
High quality and efficient. Very courteous
Beckman Coulter.
5 out of 5
12/7/2023
Michael mills is always very responsive and helpful He always takes good care of is
Matthew H.
5 out of 5
12/6/2023
Ken Grody staff is very professional and help with all service needs
Pierre B.
5 out of 5
12/6/2023
Thanks to Chad, everything is always done great the first time. KUDOS to the team!

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