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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Vincent G.
4 out of 5
11/22/2023
Mike took care of me and my vehicle, went above and beyond
Ethan G.
5 out of 5
11/22/2023
Yadi was helpful as always, and I appreciated her helping expedite the service for my vehicle
Jana S.
5 out of 5
11/22/2023
Mike and everyone in the service department are always awesome!
Ricardo G.
5 out of 5
11/21/2023
Mike Mills was very courteous, kept me informed and delivered my truck on time as promised.
Edwin R.
4 out of 5
11/21/2023
Always great helped me fully understand mtce coverage
Tim T.
5 out of 5
11/20/2023
Chad Larsen has always taken excellent care of our vehicles. We appreciate him and the service team at Ken Grody Ford.
Christopher B.
5 out of 5
11/18/2023
Chad and his team are the best. Top notch!
Margret H.
4 out of 5
11/17/2023
Chad has always been great.
Ronald M.
5 out of 5
11/17/2023
Good job thank you
Brian S.
5 out of 5
11/16/2023
Thank you for the service
Mark S.
2 out of 5
11/16/2023
Costs were really higher than I expected and I originally brought the car in due to the TCM recall and the information on the notice and explained to me were different. It all worked out and Mike was very knowledgeable but the clutch replacement seemed way overpriced.
Chelsea S.
5 out of 5
11/15/2023
Thank you!
Jose M.
5 out of 5
11/15/2023
Great customer service
John C.
4 out of 5
11/15/2023
I appreciated the effort taken to have my car served on short notice The girls in the office were great and Mike and his crew to complete the work asap Sincerely Sylvia Crompton
Richard Gene.
4 out of 5
11/15/2023
Mike Mills continues to provide excellent customer service and support.
Angel J.
5 out of 5
11/15/2023
Great service
Yvette N.
5 out of 5
11/15/2023
Fast service, great customer service
John R.
2 out of 5
11/15/2023
The truck sat for 1.5 weeks before making it to a service bay to address the issue. On the positive, Mike Mills is tremendous at customer service.
Kristen S.
2 out of 5
11/15/2023
Chad is awesome. We trust him completely! Unfortunately as the car was being bought up by one of the service men, he hit something ????. Chad said it will be taken care of, so I’m bringing the car back tomorrow.
Blue Water.
5 out of 5
11/14/2023
Mike is a consummate professional and goes above and beyond to help.

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