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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Julio M.
4 out of 5
10/19/2023
Will come back to this dealer due to the positive experience.
Steven V.
5 out of 5
10/19/2023
Mike is the best service advisor we’ve ever had. Very honest, communicative, and friendly every time we meet with him.
Ryan L.
5 out of 5
10/18/2023
Chad was on time and had great communication. Would recommend him 10/10 times
Judith Lynn.
5 out of 5
10/18/2023
Mike mills was extremely helpful. He is a great service advisor.
Lee H.
5 out of 5
10/18/2023
Good job good service.
William R.
4 out of 5
10/17/2023
As always, Chad made my serving as painless as possible. Made an appointment and was in and out. Discussed future servicing needs. Absolutely no complaints. See you guys this Thursday to service my Expedition.
K &.
4 out of 5
10/17/2023
Kyle I’m fleet is the man!
David S.
4 out of 5
10/14/2023
Over and above in finding and providing much needed maintenance. Customer service was above and beyond. Also worked with me on costs of repairs.
Artillia M.
4 out of 5
10/14/2023
Mike always takes care of me every time I come in for servicing if it wasn’t for Mike being there I probably wouldn’t be there
Sue B.
5 out of 5
10/14/2023
Chad is great always keeps me updated. Very good communication
Julian S.
4 out of 5
10/14/2023
Mike Mills is always amazing!! He is the reason I come to Ken Grody Ford for service. I have three other Ford dealerships as close or closer I could go to.
Jeffery A.
4 out of 5
10/14/2023
Michael Mills took care of me again and he sure does care about the customers. Grody Ford should be proud to have an associate like him
Bryan H.
5 out of 5
10/14/2023
Excellent
Ronald M.
5 out of 5
10/14/2023
Great job thank you Chad
Gloria F.
5 out of 5
10/14/2023
Friendly, helpful and Chad was very respectful. I felt he really listened to my concerns.
Clifford C.
5 out of 5
10/13/2023
Mike and service is the best
Linda R.
5 out of 5
10/13/2023
Chad always go out of his way to make Bryan and me feel like valued customers. He is totally top notch.
Tracylynne W.
4 out of 5
10/12/2023
Fast, friendly service. I typically go to Jiffy Lube because I can’t stand the wait at the dealership. Today’s wait wasn’t bad at all. I was pleasantly surprised.
Lisa A.
4 out of 5
10/12/2023
Chad has been my contact for my co cars for 10 years! He is the best! Please value him!
Lizbeth C.
5 out of 5
10/12/2023
El servicio estivo muy bien la verdad cuentan con con personal especializado mil gracias

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