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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Gus G.
5 out of 5
7/9/2023
Outstanding service Chad Larson
Mackay M.
4 out of 5
7/9/2023
Since it was in ur shop for 36 days the only way it worked out so well was because Michael provided us w a complimentary rent car. He was then able to take the time the car needed with service and the factory recall replacement s. I'm happy and grateful we now have a safe car for our family. Thank you for doing it right the first time. Sincerely Laura MacKay
I.B. Roses.
5 out of 5
7/8/2023
The best service!!!!
Steven B.
4 out of 5
7/8/2023
Chad took care of me!
Domingo A.
5 out of 5
7/7/2023
As always, Chad Larson handled my vehicle within the upmost professionalism and his communication was excellent. He kept me updated with the status on my vehicle. It was also done in a timely manner so that was appreciated very much.
Kim M.
4 out of 5
7/7/2023
Chad Larson always takes great care from scheduling, getting me checked in and returning my vehicle in order. Thanks Chad and Ken Grody
Steven B.
5 out of 5
7/6/2023
Always taken good care of by chad????
Troy S.
4 out of 5
7/4/2023
My service advisor. Chad Larson is the best. He is why I keep coming back.
Duncan L.
5 out of 5
7/4/2023
Chad Larson is awesome. He accommodated and communicates very well
Ryan E.
5 out of 5
7/4/2023
Always great service!
Janice L.
5 out of 5
7/1/2023
Chad has done a great job on my SUV
Vista Irrigation.
4 out of 5
7/1/2023
North County Ford ****! Ken Gridy Ford and Michael Mills rules!
Carrie H.
5 out of 5
6/30/2023
Chad always try’s to do his best and make sure I’m BBC a satisfied customer. Thanks
Ferdinand C.
4 out of 5
6/29/2023
Happy to have my Ford Maverick truck air bag recall timely corrected at Ken Grody of Carlsbad Thank you!
Joe B.
5 out of 5
6/29/2023
I was very pleased with the service I got. Chad is one of the reasons we have kept coming back to Ken Grody for service.
Donald S.
5 out of 5
6/29/2023
Michael Mills always takes the time with his customers
Robert M.
4 out of 5
6/29/2023
Chad has always taken care of all our Fords since he has been there and today was no different. Thank you for him and the service mechanics that do the servicing and repairs.
Bradford H.
5 out of 5
6/29/2023
Chad Larson did a great job communicating with me about the process. Best service advisor I have had.
Nicolaus C.
5 out of 5
6/29/2023
Chad is the best. Thank you
Gail N.
4 out of 5
6/28/2023
Clear communication with Chad

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