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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Gerardo G.
4 out of 5
6/28/2023
Chad is the reason we buy ford trucks, it’s a pleasure to work with him!
Brent M.
2 out of 5
6/25/2023
You guys had my truck all week, and in the end, all that you guys did was change the brakes?
Robert F.
4 out of 5
6/24/2023
Mike is complete professional.
Deanna C.
4 out of 5
6/24/2023
Chad was friendly and knowledgeable. He had immediate answers to my questions and his estimates were very close. No surprises when car was picked up.
Noe M.
5 out of 5
6/23/2023
Excelente job!
Brendan C.
5 out of 5
6/22/2023
Fast and excellent service! Ken Grody Ford has been servicing my vehicles for years and they always are top notch.
Steven M.
4 out of 5
6/22/2023
Chad is great!
Robert H.
5 out of 5
6/22/2023
Mr Mills has always been very attentive and helpful with my issues. He is an asset to KGF. Thank you
Dale H.
5 out of 5
6/22/2023
Chad is an excellent service advisor!
Charmet Tile.
5 out of 5
6/21/2023
Mike Mills took care of my truck and even did an important repair to keep it running great 155k miles and running like new!
Greg R.
5 out of 5
6/21/2023
Exceptional service
John L.
5 out of 5
6/21/2023
Great service! Scott took great care in getting the part quickly and me in and out fast! Thank you
Anne S.
5 out of 5
6/21/2023
Mike Mills takes very good care of my car and is extremely nice to me as well.
James C.
5 out of 5
6/20/2023
Michael Mills is an incredible Service Person & he ALWAYS takes good care of us & our vehicles. We trust Michael & Ken Grody completely with our van, truck & Lincoln.
Barry B.
5 out of 5
6/20/2023
Excellent service and communication thru Michael Mills
Blake V.
4 out of 5
6/18/2023
Mike Mills is fantastic
Steven S.
5 out of 5
6/17/2023
Michael and the entire team are the best. Professional, courteous, competent; what more could you ask for? Greatly Appreciate Your Excellence!
Trevor B.
5 out of 5
6/17/2023
Mike listens is very courteous and explains maintenance in detail. Always a good experience with Mike and Ken Grody Ford. Thank you for all you do.
Erica D.
5 out of 5
6/16/2023
I have been coming to Ken Grody over 16 years, and the service has always been exceptional. Chad my service advisor is one of a kind. I now have a new vehicle and my first service experience with this one was just as expected, wonderful. Thank you.
Kevin G.
5 out of 5
6/16/2023
My advisor was top notch. Always helpful and easy to work with. He’s the reason I bring my vehicles to this location.

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