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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3839 reviews 64%
4 star 1549 reviews 26%
3 star 131 reviews 2%
2 star 253 reviews 4%
1 star 237 reviews 4%
Review Us
Peggy S.
4 out of 5
7/21/2024
IT'S ALWAYS A PLEASANT EXPERIENCE DEALING WITH CHAD! HE MAKES THE SERVICING OF OUR VEHICLES REAL EASY! GREAT SERVICE REP ????! ( STEVE WITH Peggy S
Joseph B.
4 out of 5
7/21/2024
Michael was fantastic! Excellent customer service and attentive to making sure the items my truck needed were taken care of and those that could not be addressed were scheduled for repair in a timely fashion. If I could, I would request Michael as my service representative every time I need it.
Steven B.
5 out of 5
7/20/2024
Chad always takes care of me!
Chris M.
4 out of 5
7/19/2024
Mike provides awesome service! I pass another Ford dealer to come here and it all because of his services he provides!!!
Gregory D.
4 out of 5
7/19/2024
Mike is fantastic to work with!
Dan C.
4 out of 5
7/19/2024
I am traveling with my family and was in need of and oil change to keep my warranty. The phone number on the website was not connecting me to the ford dealership so I made one with Chevy.I showed up and they said they don’t do Fords. So I drove over to Ford and ended up taking to Angel and he was very helpful and squeezed me in and got me on my way he was very professional and understanding. I appreciated him getting me in when he didn’t half too. Hats off to Angel for great customer service
Kayla P.
4 out of 5
7/19/2024
I really enjoy going to ford even thought I no longer have a ford. They make it easy to schedule and get it done. I have always believed the price has been reasonable compared to Nissan in Oceanside. Really cool that me bringing in my own oil filer supported the cause. I understand the wait will be longer closer to EOD. Only comment I had was that people tend to block the entry way when I got there but once I poked my head in I was greeted and attended to. Keep up the good work.
Gerald A.
5 out of 5
7/18/2024
The best service
David F.
5 out of 5
7/17/2024
Always a pleasure to have Michael, Chad, Rafael and all the Technicians and Staff take care of my needs. Completely Professional Ford Dealership and Service business
Melaini P.
5 out of 5
7/17/2024
Quick and efficient
Pedro S.
5 out of 5
7/16/2024
Estuvo bien el servicio muchas gracias Angel Jimenez Jr.
Leah L.
4 out of 5
7/16/2024
Everyone was friendly & efficient! Also when I booked the appointment it was nice to talk to a person instead of a robot like they have @ the local Chevy dealer!
Candace C.
5 out of 5
7/16/2024
mike is a rockstar!! got my situation handled and wrapped up lickety split!
Lupita A.
5 out of 5
7/13/2024
Excellent
John L.
5 out of 5
7/13/2024
Amazing experience
James B.
4 out of 5
7/13/2024
Mr. Chad Larson is the best I’ve been bringing my vehicles to you guys for close to 20 years and will continue doing that. I just brought my Lincoln in. He took care of my service and my door problem. Lock wouldn’t work. One thing about Chad is he so honest he told me right from the beginning boss it’s not gonna be cheap. Bill was $869 but all things considered not bad thank you very much.
Michelle R.
3 out of 5
7/12/2024
Everything went well, however after service was completed and paid for it was frustrating waiting 30 min just for the truck to be brought to the front .
Chip A.
1 out of 5
7/11/2024
Brought my Ford Ranger in to repair the auto start/stop. Told it would take up to 500 miles to work again and over a thousand miles later it still doesn’t work! Had the vehicle in the shop for 4 days. Very inconvenient and still not have the problem fixed.
Lucas W.
4 out of 5
7/11/2024
Chad didn’t an excellent job of getting my truck in last minute for a water pump failure. He is always friendly, courteous and willing to help in any way possible. He also does a good job of keeping you informed of the progress of your vehicle as well.
Pamela C.
5 out of 5
7/11/2024
My experience was great.

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