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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2751 reviews 69%
4 star 878 reviews 22%
3 star 75 reviews 2%
2 star 148 reviews 4%
1 star 134 reviews 3%
Review Us
Daniel B.
5 out of 5
3/5/2023
James Choate was really nice and helpful
Adam S.
5 out of 5
3/4/2023
The Ford crew have always fulfilled my needs. Very satisfied!
Jessica E.
5 out of 5
3/2/2023
Always good! Keeps us informed. Thank you!
Mike M.
4 out of 5
3/2/2023
Great service. I could not imagine what was wrong with my car, but Jamie and crew figured it out and took care of me. Thanks.
Kyle Y.
4 out of 5
3/2/2023
James couldn’t have treated us any better. Our F150’s oil was changed and the full detail was perfect. You can’t even tell our very “sticky” 17 year old daughter drives it daily. Our Mini Cooper now drives like a new one after the alignment and with the full detail it’s spotless and much cleaner than the day we bought it. We couldn’t be happier with your service and attention to detail.
Lloyd A.
5 out of 5
3/1/2023
Thank you for taking good care of my vehicle
Wayne L.
5 out of 5
3/1/2023
Awesome job, true professional.
Dave B.
5 out of 5
2/27/2023
Yes. Jaime has taken care of our vehicles like they where his ow. Excellent service as usual.
Mary B.
5 out of 5
2/25/2023
He was very helpful and I feel honest with me
Brittany T.
4 out of 5
2/18/2023
I’ve only owned Fords and I have been to may dealerships across the country due to my husbands military service. This is by far the best service I have ever received from a Ford dealership- I will be returning! Key wins- communication, promptness, and professional.
Jacob D.
5 out of 5
2/17/2023
Service department was very good at keeping me in the loop on all steps taken to diagnose my vehicle's problem. They did not proceed with any process unless informing me and provided prompt updates as they got the information.
Pat M.
4 out of 5
2/16/2023
I was kept up on what was going on with my car. I was given a loaner car while mine was being repaired. James Choate made sure I had one to drive. He does a good job on making us customers satisfied.
KATHY M.
5 out of 5
2/15/2023
Always great service. Thank you
Seth F.
4 out of 5
2/12/2023
James was a great help with getting both of my vehicles serviced properly. I will be requesting him in the future whenever I need my vehicles serviced again. 10/10 service
allan t.
2 out of 5
2/11/2023
everytime ill go for scheduled oil change, i end up paying more than two thousand dollars ($2,000.00+) for the service recommendation. and for that thank you MR lee of Edmorse Ford Saint Roberts MO.
Joy S.
5 out of 5
2/11/2023
James Choate does an excellent job taking care of customers. He’s the reason my family returns to Ed Morse for vehicle service.
Crystal T.
2 out of 5
2/11/2023
The staff is fantastic, always. Only complaint is since it became Ed morris and not sellers, they no longer do a light detailing on your car whenever you take it in for something. They wash the outside with the car wash they have but that’s it. I miss the free vacuum and the properly cleaned windows of when this was done, when I brought my car in to be serviced. Other the. That no complaints
John M.
5 out of 5
2/8/2023
James was awesome and kept me up to date throughout the process.
Jean K.
5 out of 5
2/4/2023
Friendly and professional as always
Jessica E.
5 out of 5
2/4/2023
Always great! Thank you!

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