Service Center

Real Reviews From Verified Customers

GUY B.
1 out of 5
6/7/2018
I bought my car on a Wednesday and it was in the Auffenberg shop on Friday because of an engine light warning. Picked it up on Monday and the engine light was back on Tuesday night. Issue isn’t fixed.
Carmen G.
5 out of 5
6/7/2018
Always satisfied with my service.
DANNY G.
5 out of 5
6/7/2018
Very friendly and did a great job
Robert M.
3 out of 5
6/6/2018
My Ford Fusion went through Auto Butler and it was “shiny” and ready to roll when we picked it up!!!!
Clifford F.
5 out of 5
6/5/2018
Well done thank you
Nathan W.
5 out of 5
6/5/2018
Took to long
Julie R.
2 out of 5
6/2/2018
I made an appointment but had to wait an extended period of time due to the service department being short staffed. I should have been alerted after 90 minutes on what was happening, instead I had to ask and was told one employee was in the hospital, one was off getting married and others were at lunch, even though by this time it was 2:30. Totally unacceptable.
Keanna B.
5 out of 5
6/2/2018
They took me in early and had my car serviced in less than an hour I’m alwYs pleased anytime I come in for service...
Patricia V.
2 out of 5
6/1/2018
I thought it was extremely costly, just because my air bag light had a blown fuse. I assume all is fixed, but I felt taken advantage of. I am a widow and have to believe in what I am told. I hope that is not the case.
Ashleigh J.
5 out of 5
6/1/2018
Every person I came in cotact with was very delightful and helpful 10/10 would definitely recommend to anybody.
Martha M.
5 out of 5
6/1/2018
Everyone I encountered from making the appt to dropping off my car to picking up my car after the recall repair was finished was awesome!! All so very friendly, helpful & courteous. Great experience!! Thank you!!
Charles P.
4 out of 5
6/1/2018
My service rep. was Dade Noones. He was extremely helpful in setting up the appointment, and informing me when the job was completed. Pretty sharp young man.
Harold W.
5 out of 5
6/1/2018
Totally satisfied with the service , hospitality and professionalism.
Jarrod C.
5 out of 5
6/1/2018
Very polite and helpful staff. Always a good experience when I bring my car in.
Shannon B.
5 out of 5
6/1/2018
Always a great experience!
Robert M.
1 out of 5
5/31/2018
It was an AutoButler appointment for my Ford Fusion. They could have done a better job cleaning the outside bug marks and smudges. It appeared they just waxed the car and that was it. Putting “tire black “ on tires and wiping off the wheels would have made sense to me.
Rebecca H.
5 out of 5
5/30/2018
Courteous and prompt
Tina M.
5 out of 5
5/30/2018
Probably the best customer service experience I’ve ever had. Dade was exceptional in his customer service skills. Very pleasant young man.
Thomas S.
5 out of 5
5/30/2018
Fast and very very friendly!
John O.
5 out of 5
5/27/2018
Jeremy was great to work with and Ron also went out of his way to help; kudos go to Robert Rice for being so helpful with my misplaced paperwork. John O

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort