It took 2 hours to do an oil change, wiper blade change, and to fill my tires. A customer that came in after me, left before me. I understand you were understaffed today because someone was sick, but it was still unreasonable how long I waited. It should’ve taken an hour max
The service advisor was excellent, very polite, knowledgeable, & explained everything well.
Dade at Auffenberg Belleville was very courtious and professional. Was able to pull up and get oil change and tire rotation in a very timely manner. Thanks for the friendly service!
My appt was for 7am and my car wasn't ready until 8:30. I scheduled the 7am appointment because I start work at 8am.
Everything was great all the work was done well just wish they would have wiped the smudge marks off the door and Hood. I apologize I'm a little **** I keep my truck very clean
My car was bright and shiny on the outside and was vacuumed and smelled good on the inside. Thank you!
The service department was very helpful and the work on my car was great. I will definitely be back.
Work was done in a timely matter, professional Curtis service
The service crew went above and beyond expectations as made some adjustments to get my part working!
We were blown away with the excellent communication & friendly customer service Dade provided us with. You just don’t get that type of customer service anymore! Thank you, please give him some positive feedback and let him know he’s making a difference!
Everything went well Tiffani is always a big help and informative
Dade took care of my car and very helpful. He is an asset to your staff
My problem with my truck turned out to be very complex,Dade this service manager went way above my expectations and turned A very bad experience into one that turned out well! I can’t tell you what a valuable asset he is to your dealership!!!He will be the first reaso to return to your service department.
Spotted the rear brakes were worn during an oil change and caught it before it chewed up the rotors, especially helpful since I’m on the road a lot. Glad to have new brakes on the road. I also know the job was done right.
The guys were top notch all around .
Got job done in a timely manner
Tiffani and the Service Department provided excellent service in a very timely manner. I was totally satisfied.
Very personable and great service
This was the 2nd time I've brought my vehicle to the Belleville location. Dade did a wonderful job answering my questions and checking my vehicle in.
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