Everybody was so nice and very helpful will be back for sure.
Oil smudges on interior of car (door handle, steering wheel, shift knob). It took some time to clean it off, so please be more careful next time.
Last oil change, someone removed the plastic that protected the touch screen of the control console. I know it was there just because it was a new car, but I would have rather not had it removed to keep the touch screen protected. Please don't remove unless asked to do so.
Please make your staff aware. Thank you!
The radio issue is still the same but the other 2 issues were fixed quickly and everyone was nice.
Our 2nd Jeep in as many days for service. Very impressed!
Rob did a nice job. Good service! Thanks for the car wash too!
Rob did a great job explaining what my vehicle needed and I appreciated his courtesy calls before service was to be performed to understand the issues.
Auffenberg has been very helpful in keeping the maintenance on my vehicle. I would recommend them to my co-workers.
They had it for over a week for a simple brake job. They change two slave cylinders out and a piece of brake line. Installed brand new drums in shoes and Hardware After I got it back the parking brake does not work they forgot to adjust it. They had it for over a week.
I bought this vehicle at Auffenberg at the Econo corner it's an 02 Jeep Wrangler 80000 miles according to their advertisement it was supposed to be a superb clean low mileage vehicle I have had nothing but trouble with it since I purchased it. And have gotten the runaround from Econo corner and the shop that has been working on it fixing the brakes. I don't believe I could ever recommend anyone buying a vehicle from Auffenberg.
Thank you so much for being so kind Mike. The loaner car saved my sons baseball weekend. And thank you service department for taking care of everything for me.
Issue addressed, a plan was out in place, problem solved.
We are glad to know we can get good service close by.
Thanks to Rob and Alex in the service department, they were great to work with!
Very impressed with the overall quality of service. My service advisor, Rob, was very helpful in getting everything done and vehicle back to me on time. Thanks.
Excellent service from Robb
I was under the impression that the fabric would be taken care of also. The outside of the car was wonderful. Everyone at the service advisor desks were great. I will be contacting the auto butler number to discuss my concerns. Thank you.
Rob in service called and walked me through the options available and only completed what we requested. Thanks.
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