Tony was very polite and helpful!
I've been to your service department many times. Jacob is exceptional job. I will ask for him by name the next time I come in for service.
Carlos had great customer service and told me everything I needed to know about my car. He was very helpful and friendly.
First time at Cerritos Nissan and this was definitely the best service experience we’ve had in a while! Love the texting and the simple form to say which services we want to do - without any bargaining or hassle! Thank you! Car is running great!
Always a job well done. Didn’t have to look to find out the status or how long it will be. The technician informed me all was well & be about 15-20 mins more
Very bad coz I stayed more then3 hours instead 2 hours he told me just 2 hours.im late 2 hours to may job.
I always take my Pathfinder in for service at Cerritos Nissan and will continue to only work with Carlos. He is friendly and approachable and answers every question I have, thoroughly. Great service always.
He is very pleasant all the time go’s out of his way
Thank you Tony for being the best services man
Eric Adamson was a great help to my family and I , he went above and beyond and delivered great costumer service. I am happy and highly satisfied with my experience at Nissan Cerritos because of him.
Tony was very welcoming at the start. I came in as a walk in for an oil change. He was kind in offering that I should get a tire rotation as well as balancing that was needed. He was kind to me and my two little boys. Tony deserves management recognition for going the extra effort in making sure my car was well taken care of. Thank you!
Aurelia H
Fast service and kept me informed of what was needed for my vehicle
He was very knowledgeable and he explained everything perfectly and allowed me to make the best decision for the best possible service I really appreciate him.
When the car was returned to us, the carpet floor on the driver’s side was very dirty with oily black shoe print dirt as well as something black and oily on the front passenger seat. I take pride in keeping my car clean especially the interior and was completely disappointed finding it like this. I took pictures if proofs are needed.
Jacob was straight to the point as yo what needs to be done for my car. Service took about exact timw promised, inside of car though was not vaccumed. Jacob was nice guy, thanks!
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