Service Technician Tony Fears is always professional, kind and courteous . Address concerns and gives honest opinions.
To be fairly honest he was best customer service we’ve ever experienced with any service person. He was very nice his customer service was the best and he did a great job to fit our needs when it came to resolving or problems. Thanks for the best service!
the group did their job well but it seems they overlooked why my car consumes much gas. The consumption is not normal.
Eric took very good care of my car needs.
The service that nissan has provided this morning was exceptional,they received me as king.
He was very pleasant and helpful in explaining things. Very good job.
Service agent was very professional and prompt.
Brian explained issues well and to level of non mechanic
The service was quick and easy. No problems or complaints with the service or with Edward
Eric was super helpful. He always makes sure I get the best customer service when I take my car. I always appreciate his helpfulness!!!!
From the moment he pulled into Nissan the customer service was great. Jacob was amazing. Throughout this whole experience which has been frustrating due to my car being purchased two days prior to my Nissan visit, Jacob has been professional, gracious and he communicated with me perfectly about my vehicle. He was on point with his contact with the warranty company and keeping me updated on all of the exchanges with regards to my vehicle. My vehicle is finished and I’ll be picking it up in two days and I am so excited and happy that Nissan Cerritos took care of my car. Great job Jacob I hope that your superiors and everyone at Nissan Cerritos appreciates being a part of your team because I definitely appreciate being your client.
Jaime did a good job honesty and integrity along with communication
I was very satisfied and content how Ivan Arreola quickly made sure my service of my car was done well. He goes over and beyond making sure that I leave as a happy person with the service he provides. Knowing that I could depend on him when I have issue with my car. Wonderful and excellent person.
Edward was very professional and helpful!
As always Nissan does a great job
Completely satisfied with quality
and efficiency.
Jamie was knowledgeable and communicative.
Unhappy with service going too many times for same issue
Eric Adamson did a great job!
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