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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7564 reviews 70%
4 star 2329 reviews 21%
3 star 182 reviews 2%
2 star 439 reviews 4%
1 star 349 reviews 3%
Review Us
Lourdes M.
5 out of 5
1/9/2022
Jaime was very helpful, courteous and professional. Thank you
Evelia G.
4 out of 5
1/9/2022
Gracias por atenderme y explicarme todo sobre mi carro Gracias a Jaime R nava
Gisela M.
2 out of 5
1/9/2022
They took four hours to check my car, the guy told me it was gonna take 2 hours , and l have to go ask him , and then he's like sorry , but it's too much time , that's why l don't go to Nissan of Downey , because they don't have good service
Yessenia A.
5 out of 5
1/9/2022
He was very polite and explained everything in detail
Norm B.
4 out of 5
1/8/2022
Eric was very helpful and experienced. He got my service done on time within the stated price. Thanks Eric.
Mark W.
1 out of 5
1/8/2022
I got home and the actual key from my fob isn't here. Could you let me know what I need to do to get one.
Alesia F.
5 out of 5
1/8/2022
Eric Adamson hard worker, always helpful, and making sure I get the best service. He's number one in my book. Thank you Eric, and Nissan Cerritos for caring for your customers.
Marco P.
5 out of 5
1/8/2022
I appreciate the efficient handling of the complementary Uber and rental car associated with this service.
Alberto S.
4 out of 5
1/8/2022
Jaime very cordial. They all are respectful o
Silvia C.
5 out of 5
1/8/2022
Brian is always a pleasure to work with.
Daniel L.
5 out of 5
1/8/2022
Satisfied
Negtali S.
4 out of 5
1/8/2022
Exelent atención
Janneve S.
5 out of 5
1/8/2022
Ivan was great! Extremely helpful!
Carlos A.
5 out of 5
1/8/2022
Exceptional service provided by Jaime. He is a top notch professional.
ANNAMARIE Q.
5 out of 5
1/7/2022
Im so sorry I think I already responded to this 12/10 service appointment. But so you know Edward was exceptional and always is when taking my vehicle in for service.
Ramos D.
5 out of 5
1/7/2022
this was my first experience with Cerritos service department and I was very happy with the service and with the Jacob, the service team member.
Magda M.
5 out of 5
1/7/2022
As always, Tony always takes care of my car service and issues. He keeps me informed of all progress and keeps yo his word. His customer service is exceptional.
Homer G.
5 out of 5
1/7/2022
One word. Excellent
Venetta D.
5 out of 5
1/7/2022
Jacob was very nice and had the job done in excellent time...thank you
Robert B.
5 out of 5
1/7/2022
Tony (service writer) made the visit painless and efficient. Definitely recommend this Service Department.

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